Commercial Manager

7 days ago

Durban, South Africa Pro Talent Full time

**Marketing ~ Sales ~ Management**
**KZN**
***:
**Commercial Manager**

Our client within the security industry is looking for an astute, dynamic and suitable skilled
**Commercial Manager** who can help the organization grow and realize its full potential.

This could even mean that you are not from the security industry.

**What the role entails and what you will do**
- Responsible for setting sales, customer acquisition strategy and customer retention strategy.
- Responsible for leading the business into new verticals based on a community orientated approach and strategic partnerships.
- Reporting directly to CEO and collaborating with the Exec team to help drive customer driven retention strategies and enhance the customer experience.
- Establish strong working relationships with key stakeholders across the business.
- Create the processes and systems to improve our ability to analyse our performance.
- Support the Regional Directors and Regional Sales Managers in identifying trends within industry and competition.
- Proactively provide smart client research and industry specific information.
- Establish strategies to influence growth in Lead Sources and Strike Rates per Lead Source, Consultant and Region.
- Pipeline and Revenue management / forecasting on a regular basis (weekly, monthly, and quarterly)
- Effectively collaborate with internal and external customers on business-related support activities, e.g. Design and implementation of differentiated and profitable tailor-made solutions, troubleshooting / Issue resolution
- Act as a Brand Ambassador and represent the company at community events and other business-related meetings, promoting the company products and services
- Manage and coordinate marketing and creative staff, leading market research efforts to uncover the viability of current and existing products/services, and liaising with media organizations and advertising agencies.
- Build, lead, and motivate strong Sales, Marketing and Customer Service departments of the business.
- Attract, train, develop and retain talent to support the different regions.

**Requirements**:

- BCom degree or equivalent in Sales/Marketing
- 5 years + related sales and marketing management experience.
- Proven track record of Business Development Experience.
- Strong communication skills with a client-centric approach to solution-selling and ability to influence and articulate a value proposition based on the clients understanding of the business.
- Excellent analytical skills with a solid understanding of revenue forecasting and management reporting
- A willingness to always learn, listen, and think deeply about what customers value, and the ability to venture into unknowing terrain to execute.
- Preference given to people from outside the industry, ideally from a consumer orientated background / consumer focused industry with a deep understanding of human behaviour, and an understanding of how a multi revenue stream business operates

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