Operations Leader

**Location**: Remote

**About This Role**:
We're seeking an entrepreneurial operations professional who can get stuff done. This is a unique hybrid role where you'll primarily focus on operational excellence while also driving growth through both traditional marketing and growth hacking initiatives. Think of yourself as someone who can seamlessly blend entrepreneurial execution with strategic growth marketing.

This role is designed to allow our current operations lead to focus more on core ops, with the flexibility for responsibilities to evolve over time as the team grows.

**Primary Responsibilities**:

- Execute on operational initiatives with mínimal oversight
- Identify operational bottlenecks and implement solutions proactively
- Build and optimize internal processes and systems from scratch
- Manage cross-functional projects from conception to completion
- Take ownership of operational challenges and drive them to resolution
- Implement tools and workflows that improve team efficiency
- Support strategic initiatives with hands-on execution
- Coordinate between teams and ensure smooth operations
- Analyze operational metrics and suggest improvements
- Handle special projects that require entrepreneurial thinking

**Secondary Responsibilities**:

- Identify and test unconventional growth channels
- Run experiments to find scalable acquisition methods
- Implement viral mechanics and referral systems
- Find creative ways to drive user engagement and retention
- Develop and execute marketing campaigns across multiple channels
- Optimize conversion funnels and user journeys
- Analyze marketing performance and iterate based on data
- Manage content marketing and social media initiatives
- Coordinate with external agencies and contractors

**What We're Looking For**:
**Core Requirements**:

- Proven entrepreneurial background (founded/co-founded companies, early employee at startups, etc.)
- 1-5 years of operational experience in fast-paced environments
- Experience creating processes for manual-intensive initiatives
- Strong analytical skills and data-driven decision-making
- Excellent English communication skills (written and verbal)
- Ability to work EST or PST hours consistently

**Entrepreneurial Traits**:

- Self-starter who can work with mínimal direction
- Problem-solver who finds creative solutions to challenges
- Results-oriented with a bias toward action
- Comfortable with ambiguity and changing priorities
- Strong ownership mentality

**Technical Skills**:

- Experience with project management and collaboration tools
- Basic understanding of web analytics and conversion optimization
- Familiarity with automation tools and processes

**Why This Role is Unique**:
This position offers the rare opportunity to wear multiple hats in a growing company. You'll get to:

- Work directly with leadership on strategic initiatives
- Shape both operational and marketing processes from the ground up
- Have significant autonomy and ownership over your work
- Potentially evolve into a more specialized role based on your strengths and company needs

**Application Process**:
Please include:

- Your resume highlighting entrepreneurial and operational experience
- A brief cover letter explaining why you're interested in this hybrid role
- Examples of operational improvements you've implemented
- Your current location and availability for EST/PST working hours

We're looking for someone who can start immediately and hit the ground running. If you're an entrepreneurial operator who loves the challenge of wearing multiple hats and driving results, we'd love to hear from you.