Head: Academic Quality Management System

The Independent Institute of Education (The IIE) is a registered private higher education provider and a wholly owned subsidiary of ADvTECH Ltd, listed on the JSE.

The IIE’s Central Academic Team (CAT) is the custodian of academic quality, educational technology, and governance across the institution. It leads academic strategy, compliance, and operational integrity through robust governance structures.

The current CAT is in the process of being repositioned as a Centre of Excellence, a hub for academic innovation, staff capacity building, quality assurance, and governance across both the schools and tertiary divisions.

**The purpose of the job**:
To develop, implement and lead the institutional Academic Quality Management System (AQMS) and Quality Assurance Framework (QAF), including the optimisation of Management Information Systems (MIS) to ensure evidence-informed decision-making and institutional effectiveness. The role supports external reviews and audits, drives capacity development initiatives, and contributes to strategic projects that advance quality and institutional positioning.

**Reporting to**:
**Main Outputs and Responsibilities for this Position**:
Development and Implementation of Institutional AQMS
- Lead the design, implementation and continuous improvement of the institutional AQMS
- Align AQMS components with national policy and regulatory standards
- Ensure integration of AQMS across all academic and operational domains
- Develop user guidelines and ensure accessibility of AQMS tools and documentation
- Coordinate AQMS system evaluation and refinement processes

Quality Assurance Framework and MIS Optimisation
- Define, align, and enhance the institutional Quality Assurance Framework (QAF)
- Map QA roles, responsibilities, and feedback loops across structures
- Lead the optimisation of academic Management Information Systems (MIS) for reporting and decision-making
- Collaborate with AIT and institutional planning units to ensure system integration and data reliability
- Monitor and report on QA system performance and effectiveness

Audit and Evidence Management Support
- Coordinate quality assurance processes for SERs, site visits, and audits
- Lead quality checking of evidence and reporting templates for external review
- Oversee the development of tools to support evidence preparation and traceability
- Facilitate alignment of evidence with CHE and regulatory standards
- Maintain QA registers and audit preparation schedules

Capacity Building and Quality Culture Development
- Plan and implement quality development initiatives, including Sirius courses, forums, and workshops
- Identify and respond to capacity development needs related to QA and AQMS usage
- Champion quality culture through awareness programmes and learning interventions
- Collaborate with academic units to build shared quality ownership
- Track participation and feedback to improve programme design

Institutional Performance Reporting
- Lead the compilation of institutional performance reports linked to national priorities and strategic goals
- Develop dashboards and tools to monitor performance toward institutional type
- Analyse quality indicators and translate into strategic insights
- Coordinate the submission of performance data for audits and regulatory reporting
- Contribute to executive reporting, presentations, and planning documents

Support toStrategic and Cross-Institutional Projects
- Support strategic initiatives such as international accreditations, community engagement quality reviews, and thematic reviews
- Coordinate cross-functional collaboration for quality-related strategic projects
- Contribute technical expertise to project design and implementation
- Maintain documentation and quality tracking for institutional initiatives
- Monitor alignment of projects with QA and AQMS principles

**Qualification**
- Minimum of an Honours Degree
- Master’s Degree Advantageous

**Experience**:

- Minimum of 5 years as a Quality Assurance/Systems Management
- Minimum of 3 years of experience in a Higher Education Environment

**Competencies**:

- Academic Quality Systems Design- Framework and Process Optimisation- Institutional Performance Monitoring
- MIS and Data System Alignment
- Capacity Development Planning
- Audit and Evidence Support- Strategic Systems Thinking
- Analytical and Process Orientation
- Communication and Influence
- Innovation and Problem Solving
- Collaboration and Coordination
- Accountability and Results Focus

**Other Special Requirements**:
- Occasional travel between campuses or the central office may be required.- May be required to work extended hours during peak academic periods.- High tolerance for structured, process-driven work.