Sales Consultant

1 week ago

Gauteng, South Africa The Foschini Group Full time

**Key Responsibilities**:

- Sales maximization
- Providing excellent customer service at all times
- Basic administration
- Following company policies and procedures
- Assuring that showroom looks presentable at all times
- Be involved in stock control and management.
- Assisting shoppers to find the goods and products they are looking for.
- Being responsible for processing cash and card payments.
- Stocking shelves with merchandise.
- Answering queries from customers.
- Reporting discrepancies and problems to the supervisor.
- Giving advice and guidance on product selection to customers.
- Balancing cash registers with receipts.
- Dealing with customer refunds.
- Keeping the store tidy and clean, this includes hovering and mopping.
- Responsible dealing with customer complaints.
- Working within established guidelines, particularly with brands.
- Attaching price tags to merchandise on the shop floor.
- Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards
- Receiving and storing the delivery of large amounts of stockKeeping up to date with special promotions and putting up displays.

**Qualification and Experience**:

- Matric
- Sales qualification advantageous
- 2 - 3 years’ retail sales experienceComputer literate

**Skills**:

- Must have a systematic work approach
- Must have excellent customer communication skills
- Must have good telephone etiquette
- Attention to detail
- Time management
- Internal motivation
- Must be able to handle conflict
- Must be able to work under pressure
- Friendly, motivated and calm
- Friendly and engaging personality
- Comfortable working with members of the public.
- Should have a confident manner
- Must be helpful and polite
- Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock
- You should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, sports equipment etc.
- Able to work as part of a sales team
- Knowledge of inventory techniquesShould be of a smart appearance and articulate

**Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto).**

**All personal information which you provide to the Company will be used and/or retained only for the purposes for which it was collected, where after it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

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