Site Operations and Merchandising Coordinator

4 days ago

Cape Town, South Africa Activate Talent Full time

**FULL TIME**

**100% REMOTE**

**FIXED TERM (4-5 Months)**

**Position: Site Operations and Merchandising Coordinator**

**Type of contract: Independent contractor**

**Working Hours: M-F 8-5 GMT+8**

**Work from any corner of the WORLD and be a part of the #remoteworkrevolution‼️**

Our client is a direct-to-consumer menswear company that focuses on providing high-quality, affordable clothing designed for a comfortable, tailored fit. Founded in 2019 and headquartered in Los Angeles, the company has quickly gained popularity for its ultra-soft tees, polos, and casual wear, made to fit all body types. This company is also mission-driven, with a strong commitment to giving back, particularly through initiatives that support veterans and those affected by homelessness and disasters

**Scope of the role**:
**Responsibilities**:

- Team Leadership & Task Management: Lead and mentor the site merchandising team, manage tasks in Asana, and provide daily operational support, ensuring efficient item setup, bundle creation, and timely completion of objectives.
- Product Listing & SEO Management: Oversee product listings on Shopify, ensuring accurate descriptions, images, pricing, and SEO optimisation to improve search rankings and drive organic traffic.
- Merchandising Strategy & A/B Testing: Develop and implement data-driven merchandising strategies, conduct A/B testing to improve conversion rates, and enhance the customer shopping experience.
- Analytics, Pricing & Inventory Management: Analyse sales data, customer behaviour, and product trends, implement pricing strategies, monitor inventory levels, and coordinate restocking with the planning and supply chain teams.
- Cross-functional Collaboration & Campaign Management: Work closely with e-commerce, marketing, creative, product, and UX/UI teams to align merchandising with brand strategy and manage promotions, campaigns, and site maintenance to ensure an excellent customer experience.

**Requirements**:

- C1 English level, with excellent verbal and written communication skills (Must Have)
- 3+ years of experience in e-commerce merchandising, site operations, or digital apparel management (Must Have)
- Extensive knowledge and proficiency in Shopify platform management, including product listing and inventory management (Must Have)
- Ability to learn and utilize the Kimonix app for advanced merchandising functions (Must Have)
- Familiarity with SEO best practices for e-commerce and SEO optimization (Nice to Have)
- Experience with A/B testing and conversion rate optimization techniques (Nice to Have)
- Familiarity with Asana for task management and Slack for team communication (Nice to Have)

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