Marketer

4 days ago

Johannesburg, South Africa Universal Pathology Laboratory Full time

To establish and maintain relationships with existing and prospective clients on behalf of Universal Pathology Laboratory in order to grow the company’s brand market share and services.

**JOB KNOWLEDGE**

Laboratory information systems

Laboratory standards operating procedures and processes

Marketing and sales knowledge

Knowledge of pathology and lab environment

Computer Literate

Minimum 2 years marketing experience

Previous marketing experience in the medical field

**KEY PERFORMANCE AREAS**

Contributes to planning and developing a marketing strategy for UPL in order to promote the image, brand awareness and services of the organisation.
- Establishes and maintains effective relations and personal contact with existing and prospective clients including medical doctors in private/public practice, as well as key suppliers and service providers to ensure loyalty to the UPL brand
- Proactively marketing and selling UPL services to existing and prospective customers to grow UPL market share.
- Participates in and represents UPL in marketing events such as CME’S, Wellness Days to promote the image and services of the organisation.
- Assists with product/service orientation and training of laboratory administrative staff to ensure they are familiarised with relevant laboratory/medical technology related terminology and telephone etiquette.
- Services as first point of contact between UPL and customers to address a range of queries and complaints pertaining to laboratory services in order to ensure swift resolution of issues and feedback to customers
- Providing a feedback loop to all departments within their territory to ensure maintenance of high levels of customer service
- Completion and submission of reports on a weekly basis to Managers to provide information regarding customers

**COMPETENCIES**

Attention To Detail

Communication

Customer Orientation

Ethical behaviour

Flexibility

**Must have a valid drivers license and own vehicle**

**Job Type**: Temp to perm

Application Question(s):

- Do you have your own vehicle?

License/Certification:

- Drivers License (required)

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