Logistics Administrator
2 weeks ago
**Biocair is an expert in temperature-controlled life sciences logistics, having been providing pharmaceutical professionals, researchers and scientists with industry-leading cold chain solutions for over 35 years. We move time and temperature sensitive shipments which really make a difference to people’s lives be that through vaccines or our growing Cell & Gene Therapy business and with approximately 550 employees we operate globally across more than 160 countries, via multiple locations and are scaling to 15 legal entities this year. The company has grown significantly in the last 5 years and there has never been a better time to join us and help Move Science Forward**
As part of Biocair’s Operations department, deliver the highest quality service in our industry by ensuring all global shipments are managed in the most efficient, safest and cost-effective way.
**Responsibilities**
Ensure correct and timely completion of all global monitoring tasks, including but not limited to:
- Monitoring the departure and arrival of flights
- Confirming third party collection & deliveries
- Receiving feedback from the consignee and following up directly to resolve any issues or questions, escalating where appropriate
- Covering general office administration tasks, as required.
Develop and maintain a close relationship with Biocair’s network of suppliers, providing high levels of accurate and timely communication to colleagues.
Develop a thorough knowledge of the Biocair supplier network and supplier capabilities to effectively manage transit schedules that meet customer requirements.
Ensure that Biocair and customer systems (where required) are kept up to date with accurate and detailed information for each shipment.
Build positive working relationships with internal stakeholders and work pro-actively with other teams in all global locations to deliver excellent customer service.
To ensure that the department operates compliantly and within the law at all times.
To comprehend, comply with, implement and take your responsible part in all security policies, procedures and manuals applicable to your site (including Shipment, IT and Information Security).
Perform out of hours on call duties on weekends as part of a rota system.
**Skills, Experience and Education**
**Essential**
Educated to Grade 12 level or equivalent in Maths, English and Science
**Desirable**
- Cold chain or time sensitive multimodal freight forwarding
- Pharmaceutical industry, ideally within logistics or related area
- Highly customer orientated role with experience of successfully managing client & supplier relationships.
**Key Competencies**
- Effective communication skills, both verbal and written
- Is a team player with the ability to work on own without supervision when required
- Highly self-organized, able to plan and prioritise workload and manage changing priorities to meet strict deadlines
- Agile and resilient, is able to adapt quickly to different situations and shows initiative
- Demonstrates consistently high attention to detail
- Demonstrates excellent problem-solving skills and will see issues through to resolution
- Identifies areas for improvement and suggests opportunities for positive change
**Shift rotation 8 hours (6am to 2 pm / 2pm to 10pm/ 10pm to 6 am) and one in three weekends.**
**#newopportunity#logistics#admin#career**
**Salary**: R220,799.00 - R220,800.00 per year
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