Medical Receptionist

7 days ago

Cape Town, South Africa Doctors Rooms on Kloof Full time

We are looking for a hardworking, enthusiastic, and friendly Medical Receptionist to join our busy practice in the City Bowl area. We welcome applicants with a hands-on attitude who work well with others but use their own initiative and are eager to learn and perform to the best of their abilities. If you think this position would suit you, we encourage you to apply.

**Requirements**:

- Matric Qualification essential
- Administration experience is essential
- Excellent customer service, telephonic and face to face communicative skills
- Experience working with Elixir Live would be advantageous
- Working with Microsoft office is essential
- Fluent in English and Afrikaans (German would be beneficial but not essential)
- Valid driving licence and reliable transport is desirable
- Medical terminology/knowledge is desirable
- Excellent Literacy skills
- ICD-10 coding experience is desirable

**Responsibilities**
- Billing, quoting, invoicing, statements, medical aid and account enquiries
- Ability for maintaining a caring and empathetic response to patients even in occasionally difficult and demanding engagements
- Manage appropriate time keeping of patient appointments on diary
- Assist with the maintenance of a clean and neat reception area and workplace
- Update files of correct patient information by obtaining, recording and uploading onto Elixir Live and Health1 systems
- Assist with stock control and ordering office and medical supplies when needed
- Maintain a calm demeanour to assist patients in distress or any emergencies that may arise
- Accounting duties including debt management as well as medical aid reconciliation
- Punctual and organised with a forward-thinking approach
- Some weekend work (1 Saturday a month from 08h30)

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- High School (matric) (preferred)

**Experience**:

- Receptionist: 1 year (preferred)

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