Medical Receptionist

4 days ago

Cape Town, Western Cape, South Africa Liza Burger Full time R250 000 - R400 000 per year

Medical Receptionist – Orthopaedic Surgeon

Location:
Winelands Orthopaedic Hospital, Stellenbosch

Employment Type:
Full-time

Start Date:
January 2025

A dynamic private Orthopaedic surgeon is looking for an experienced and professional
Medical Receptionist
to join his team at Winelands Orthopaedic Hospital.

This is an exciting opportunity for someone who thrives in a fast-paced, specialised medical environment and values accuracy, empathy, integrity and initiative.

Key Responsibilities:

  • Front desk duties: welcoming patients, managing phone calls, practice WhatsApp and emails and scheduling consultations
  • Booking hospital admissions and securing hospital bed allocations
  • Inputting and keeping a record of ICD-10 and procedure codes (basic knowledge of medical codes required)
  • Managing authorisation processes with medical aids
  • Preparing, checking and sending professional correspondence to referring doctors and medical aids
  • Capturing patient details and maintaining accurate digital records
  • Working daily on Medemass/Elixir Live (essential)

Minimum Requirements:

  • At least 3 years' experience
    as a medical receptionist, preferably in a specialist or hospital setting
  • Solid working knowledge of
    Medesk
    practice management system
  • Ability to confidently manage hospital bookings and medical aid authorisations
  • Proficient in Microsoft Office, especially OneNote, Word, OneDrive and Excel, as well as uploading, tracking and reviewing changes on cloud-based systems
  • Able to work in a practice with hybrid paper and digital patient records
  • Strong communication, administrative and multi-tasking skills
  • A calm, mature and compassionate approach when interacting with patients
  • Excellent attention to detail and ability to work independently
  • Professional, discreet, punctual and well-presented

Please note: Billing and bookkeeping are managed separately and are not part of this role.

Please do not apply if you are a medical representative or sales agent. These applications will not be considered.

If you meet the requirements of this role, please send your CV to

Please note only shortlisted applicants will be contacted.

Closing Date:

24 November 2025

CONSENT TO PROCESS YOUR INFORMATION

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By sending us your application, Curriculum Vitae, academic records, qualifications, or any other personal information as defined by POPIA:

You have disclosed up to date and accurate records; and

You agree to us keeping your records in our data base

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