IT Infrastructure System Administrator

1 week ago

Centurion, South Africa RJPersonnel Full time

2years
- Assist in the design, build and deployment of Microsoft cloud security solutions.
- Research and recommend, enhancements to the security posture of the operational environment, based on leading industry practices.
- Provide second
- and third-line technical support to IT staff and service desk.
- Monitor service availability and troubleshoot system issues to support the ICT hosting environment and general operations within the company
- Support and maintain the Business continuity and recovery environments
- Create clear and concise documentation to formalise work stream processes.
- Comply with all relevant policies, procedures, standards, and guidelines
- Contribute and complete IT Operational projects as needed
- Document issues and track progress in ticketing system
- Maintain system performance by performing system monitoring and analysis, and performance tuning
- Daily service availability monitoring for availability and performance monitoring.

**Qualifications and Experience**:

- IT relevant qualification
- Minimum 3 years experience in IT systems and/or infrastructure, supporting security solutions.
- Min 2 years’ experience in supporting Microsoft 365 and related services.

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