Quality Lead

1 week ago

Western Cape, South Africa National Renal Care Full time

National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver high-quality care to individuals with compromised organ function.

At National Renal Care, we are committed to being an equal opportunity and affirmative action employer. Our recruitment processes are about finding the right skills and promoting diversity and inclusion, aligning with our Group’s Employment Equity strategy. We actively encourage the inclusion of individuals with disabilities in our workforce.

**Protection of Personal Information**

**Requirements and Experience**
- Registration with HPCSA as a Clinical Technologist (Independant Practice) or registration with the South African Nursing Council as a Registered Nurse/Midwife is essential.
- Degree in Nursing or Degree in Clinical Technology: Nephrology is essential.
- Post Graduate qualification within a specialist area in nephrology a must.
- Relevant experience in the field Nephrology will be preferred.
- Project management and improvement methodology experience.
- Extensive travel nationally.

**Competencies**
- Excellence orientation (concern for a high quality of work)
- Strong customer orientation
- Team Player
- Ethical behaviour (Honesty)
- Leadership ability
- Well organised
- Communication

**Key Performance Areas**
- Clinical data collection and clinical report writing.
- Collaborate with the operations teams to determine the clinical needs in the region and development interventions to formulate plans to address these educational and clinical needs.
- Implement clinical pathways and bundles of care.
- Collaborate in the provision of continuous training and encourage continuous quality improvement in the unit environment.
- Assumes a broad level of accountability for the outcomes of care for an assignment of patients in a specific geographical area.
- Assist with the collection and analysing of data related to individual patient outcomes.
- Devises care plans with the unit leaders and monitor progress thereof to improve the patients experience and clinical outcome and guiding these plans of care in collaboration with patients, families, physicians and the multidisciplinary team, toward reachable goals in a timely manner.
- Assist in the development, review, revision and roll out of clinical policies and procedures and/or education materials.
- Participate with the clinical department and unit managers in the identification and development of unit specific education and outcome goals.
- Benchmark unit outcomes, identify and share best practices.
- Provide training and monitor the implementation of clinical policies and procedures in the units under your supervision.
- Ensure quality management programs are in place and functional in the units.
- Participate in the QI meetings to ensure areas for improvement are addressed and appropriate action plan is formulated per policy and procedure.
- Work with the operations teams to ensure implementation and resolution of deficiencies.
- data collection.
- Participate and assist in research.
- Assist the units with applicable student training.
- Demonstrate the National Renal Care Values and Caring the Netcare Way in all my behaviour

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