Training Specialist: Brand, Product

2 days ago

Midrand, South Africa Unique Personnel Full time

**Job Number**
- 73055

**Job Type**
- Permanent

**Job Title**
- Training Specialist: Brand, Product & Customer Experience

**Computer Skills**
- MS Word

**Industry**
- Automotive

**City**
- Midrand

**Province**
- Gauteng

**ROLE**:

- Develop and implement soft skills training for Brand, Product & Customer Experience**Duties**
- Develop and Conduct Sales, Customer handling and Product training for new products- Develop and Conduct Service Operation training- Conduct refresher training for product and service operations- Maintain training records and for all training program**Experience**
- Previous track record of delivery of Non-technical training programmes Previous Sales and Service process implementation**Develop and Conduct Sales, Customer handling and Product training for new products**
- Develop curriculum, training material and student guides for Sales, Customer handling and new product training.- Assist with development of annual training plan for rollout of soft skills training.- Deliver Sales, Customer handling and Product training for new products- Identify weak areas within Dealer network for new product and develop training programmes to address weak areas- Maintain online training modules for Sales, Customer handling and product training**Develop and Conduct Service Operation training.**
- Develop programmes for Service Operation training- Deliver Service Operation training for all stakeholders- Identify weak areas within Dealer network for Service operation and develop training programmes to address weak areas**Conduct refresher training for product and service operations**
- Develop programmes for Product and Service Operations- Deliver refresher Product and Service Operations training for all stakeholders- Identify weak areas within Dealer network for Product and Service Operations and develop training programmes to address weak areas**Maintain training records and for all training programmes**
- Complete training administration of invitations and bookings, training evaluations and assessments.- Capture and maintain all training records for soft skills training- Issue certificates and training records for each programme-
**Inherent Requirements**
- Grade 12
- Sales and Marketing degree/ diploma
- Facilitation and Curriculum development degree/diploma
- MerSETA Assessor training**What Qualification**

**Minimum Qualification**
- Any

**Status**
- Available

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