B2b Sales Specialist

2 days ago

Somerset West, South Africa Enreach Full time

Are you passionate about building and nurturing client relationships in a B2B environment?Enreach is looking for a dedicated and proactive Client Communication & Client Management Specialist to join our team. In this role, you will be the main point of contact for our valued clients, ensuring their needs are met and that our services exceed their expectations.

Key Responsibilities:

- Client Relationship Management: Serve as the primary contact for clients, fostering long-term relationships and ensuring their satisfaction with our services.
- Project Coordination:Work closely with internal teams to ensure timely delivery of products/services, aligning client expectations with project timelines.
- Account Strategy Development:Collaborate with clients to understand their business needs, and identify opportunities to expand their engagement with our offerings.
- Problem Resolution: Proactively identify and resolve client concerns, escalating issues when necessary to ensure quick and effective solutions.
- Performance Monitoring: Track client satisfaction and report on key metrics, continually seeking ways to improve service levels.

Qualifications:

- Experience: Minimum 2-3 years of experience in client management, customer success, or account management in a B2B environment.
- Communication Skills: Exceptional verbal and written communication skills, with the ability to present complex information clearly and persuasively.
- Organizational Skills:Strong multitasking, time management, and organizational abilities, with an eye for detail.
- Problem-Solving: Analytical and solution-oriented mindset, capable of handling client challenges with professionalism and creativity.
- Team Player:Ability to work collaboratively with cross-functional teams and influence internal stakeholders.

**Benefits**:

- Competitive salary and performance-based bonuses
- Health, dental, and vision insurance
- Professional development opportunities

Pay: From R20 000,00 per month

Ability to commute/relocate:

- Somerset West, Western Cape: Reliably commute or planning to relocate before starting work (preferred)

Application Deadline: 2024/09/18

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