Recervation Consultant 5 Game Lodge
1 day ago
**Reservationist**
**Exclusive 5* luxury Game Lodge - Private Concession Kruger National Park**
**Qualifications & Requirements**:
Proficient in Microsoft Office and Outlook:
Minimum **3 years’** experience in a Luxury 5* Game Lodge / Boutique Hotel
Online PMS Reservation Platforms experience
**Drivers License**
Proven experience as a reservation’s consultant or similar position
Good computer skills (MS Office, MS Excel, PowerPoint)
Proficiency in English
Well-organized with good time management
Excellent verbal and written communication skills
A team player with high level of dedication
Works well and accurately under pressure
**Duties/Responsibilities**:
- Respond to enquiries & make reservations accurately & efficiently ensuring all relevant information is captured professionally.
- Follow up on provisional reservations, process cancellations & amendments
- Maintain reservation records in the reservations system, monitoring arrival details.
- Ensure proper booking information is recorded & efficiently communicated for each reservation according to the properties’ requirements.
- Maintain a professional, service orientated presence with Agents.
- Book third party services relevant to bookings, including transport and activities.
- Receive timeous payments for all reservations and advise finance of payments received.
- Resolving any guest complaints timeously.
**Salary negotiable R 10 000 - R 15 000 Live in with company benefits**
**Job Types**: Full-time, Permanent
**Education**:
- Certificate (preferred)
**Experience**:
- 5* Game Lodge reservation: 3 years (preferred)
- 5* Boutique Hotel: 3 years (preferred)
- Working in very remote areas: 3 years (preferred)
- MS Office: 3 years (preferred)
- online Reservation Systems: 3 years (preferred)
License/Certification:
- Drivers License (preferred)
-
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