Agent - Customer Experience

**Listing reference**: track_001003 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Customer Service**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: **Job description**: - Accurate capturing of data and updating of customer information...

**Customer Service Fixed Term Contract Position** **2-month** Contracts based in Randburg** **To Start ASAP** **Main Purpose of Position**: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be...

**Customer Service Fixed Term Contract Position** **3 month Contracts based in Randburg** **To Start ASAP** **Main Purpose of Position**: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved...

Position Summary Industry: IT & Internet Job category: IT and Telecommunications Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction The Quality Verification Agent is responsible for validating and auditing call centre agent interactions—particularly customer retention calls (“retains”)—to ensure...

The Quality Verification Agent is responsible for validating and auditing call centre agent interactions — particularly customer retention calls ("retains") — to ensure adherence to compliance standards, internal policies, and customer experience benchmarks. The role ensures that all customer engagements meet regulatory, contractual, and service...

**Quality Assurance Agent (x4 Positions) - 3-Month FTC** - Location:_ Randburg | _Salary:_ R8,000 - R10,000 p/m | _Start:_ ASAP | _Department:_ Customer Care - QA **Be the Standard Others Aspire To.** You are not just listening to calls. You are **protecting the customer experience**, ensuring **ethical collections**, and being a trusted voice of quality. If...

Job Description/Specification Sales Agent/ Consultant **Job Title**: Sales Agent/ Consultant **JOB SUMMARY** The Sales Agent at is **responsible for initiating and managing relationships with customers, serving** customers by selling products and meeting customer needs, converting leads to sales, and planning and organizing daily...

Tracker requires the services of a talented Head of Customer Experience who will be responsible for overseeing the strategy, planning, and execution of Tracker’s customer experience objectives. This role is pivotal in shaping the end-to-end journey for both existing and prospective customers.Working closely with various business leaders, the incumbent will...

Tracker has been South Africa’s leading vehicle tracking company since the 1990s. Tracker requires the services of sales agents in the Digital Department (Call Centre) situated at the head office based in Johannesburg. Responsibilities: The Digital agent is responsible for sales and lead conversion targets. Marketing of Tracker to both existing and new...

Lexdan Select is assisting a client in the consumer services sector with their search for Customer Experience Specialists. **Requirements**: - Must be bilingual (verbal and written) in English & one of the following languages: Danish, Swedish, Norwegian - Matric - Strong customer orientation & PC literacy - Customer service experience is advantageous -...