Sassa - Customer Service Agents (Dl)

**Customer Service Fixed Term Contract Position** **2-month** Contracts based in Randburg** **To Start ASAP** **Main Purpose of Position**: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be...

The Role: **Contact Centre Team Coach** **Based in Randburg** **5 Month Fixed term contract** The position of the Team Leader is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team leader is also expected to work within...

**Contact Centre Team Coach** **Based in Randburg** **Â Fixed term contract** The position of the Team Leader is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team leader is also expected to work within all teams of the...

**Main Purpose of the Job**: Responsible for easing the CRC customer through lifecycle with functional, emotional and behavioural expertise, conveying this customer experience bond required by the luxury environment set by the Nespresso brand. **Job Specifications**: **Complaints or Information requests** - Understand customer request/complaint, bringing...

**Cool Ideas, leading ISP in**Johannesburg requires an IT Customer Service Analyst to join our team** **Job Functions**: - Logging of incoming tickets - Handle first line troubleshooting - Customer service calls (All departments) - Provide technical support - Escalations of queries - Willing to perform shift work - Provide follow up support **Experience...

The Role: **Customer Service Fixed Term Contract Position** **To Start asap** Job Objectives: - Provide clients with information and resolution regarding investment enquiries. - Communicate SLA, processes and business rules pertaining to products and service - Assistance with our digital platforms including driving our digital platforms - Transfer calls...

JOB PURPOSETo lead, develop and coach a team of Agents to resolve customer and client queries received via the Servicely query system, email, SMS, walk-ins, and any other channels, ensuring that a high standard of customer service and collection levels are maintained while adhering to all legal, client and company procedures.·To lead, develop and coach a...

The Support Agent must act as the first level client support of the ISP. The Support Agent is the point of contact for customers with queries about orders and any other queries received after a sale was made (after sales support). Must be a good communicator, working with other departments that are responsible for fulfilling orders or providing service to...

Tracker has been South Africa’s leading vehicle tracking company since the 1990s. Tracker requires the services of sales agents in the Digital Department (Call Centre) situated at the head office based in Johannesburg. Responsibilities: The Digital agent is responsible for sales and lead conversion targets. Marketing of Tracker to both existing and new...

Position Summary Industry: IT & Internet Job category: IT and Telecommunications Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction The Quality Verification Agent is responsible for validating and auditing call centre agent interactions—particularly customer retention calls (“retains”)—to ensure...