IT Sales and Asset Management

1 week ago


Kloof, South Africa OSCS IT Support Services CC Full time

**Job Description: IT Sales and Asset Management Coordinator**

**Sales**:

- Source stock from suppliers and check stock levels.
- Prepare and submit quotations to clients and follow up on outstanding ones.
- Approve orders in the system and ensure proper processing.
- Generate purchase orders (POs) and confirm stock orders and arrival times.
- Maintain effective communication with suppliers, customers, technical teams, and management for efficient workflow.

**Asset Management**:

- Ensure accurate recording of new and scrapped devices.
- Create tickets for devices requiring upgrades or replacements.
- Update asset records for any device upgrades or repairs.
- Advise clients on necessary device upgrades or replacements.
- Confirm licensing counts and user details ahead of renewal dates.
- User Onboarding/Offboarding Ensure all relevant information is available and update registers accordingly.

**Administrative duties**:

- Audit open tickets and advise on progress.
- Assist technicians in obtaining feedback from clients and third-party members.
- Verify relevant tickets are created for client queries and monitoring purposes.
- Create internal tickets for record-keeping.
- Monitor mailboxes and WhatsApp messages for ticket creation and updates.

**Requirements**:

- 3 years experience.
- Strong organizational and multitasking skills.
- Strong IT Knowledge and skillset
- Excellent communication and interpersonal abilities.
- Understanding of asset management software and tools.
- Attention to detail and problem-solving skills.

Pay: R7 000,00 - R10 000,00 per month

Work Location: In person



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