Receptionist

2 weeks ago


Umhlanga Rocks, South Africa HR Ingenuity Full time

A well established Oncology practice is looking to add a receptionist to the team

**Specific duties include, but are not limited to**:

- Primary Patient check in
- Primary Information Station for facility entrance
- Assist with new patient paperwork, patient updates, and insurance information - Instruct/remind patients of appointment details
- Collect patient payments
- Run End of Day Reports and reconcile daily cash collections
- Answers telephone, screen calls, takes messages, and provides information in accordance with established Procedures
- Maintains neat work and waiting areas
- Routinely address patients/family members questions and concerns regarding medical procedures and policies
- Provides information to patients regarding preparation for diagnostics and other upcoming Appointments
- Know where to locate assistances when in accordance to patients needs - Attend required staff meetings
- Additional duties as assigned

**Qualifications**:

- 1 year of Oncology experience preferred
- Multi-tasker, detail -oriented, possess strong customer service skills with the ability to keep up in a fast-paced environment, and extremely flexible
- Strong computer, problem solving, and organizational skills - Ability to work within a team environment
- Excellent verbal communication, interpersonal, and telephone skills - Ability to handle heavy phone volume
- 1-2 years of Medical terminology and healthcare experience preferred
- Required to be onsite to fulfill job duties
- This job requires use of machines and equipment located onsite
- Must be able to interact and provide services to patient and employees

**Job Types**: Full-time, Permanent

Work Location: In person


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