Hotel Receptionist

Company Description

Royal Palm Hotel, located in the heart of Umhlanga, is just 20km from King Shaka International Airport. The hotel features the finest beaches, the Gateway Theatre of Shopping, and the Signature restaurant "THYME@ Royal Palm," offering a fusion of contemporary dining. Guests can relax in our 4-star luxury air-conditioned suites with complimentary Wi-Fi access. Royal Palm Hotel is the perfect choice for those seeking a beachside getaway, high-end shopping, or a romantic escape.

Role Description

This is a full-time on-site role located in Umhlanga for a Hotel Receptionist. The Hotel Receptionist will be responsible for greeting and assisting guests, managing reservations, answering and managing phone calls, and providing excellent customer service. The role also includes maintaining a welcoming and professional front desk environment, handling guest inquiries, and resolving any issues promptly to ensure guest satisfaction.

Qualifications

• Interpersonal Skills and Communication skills
• Receptionist Duties and knowledge in Reservations
• Proficiency in Phone Etiquette
• Strong organizational skills and attention to detail
• Ability to work flexible hours, including weekends and holidays
• Previous experience in the hospitality industry is essential
• Experience of working with opera is essential
• Only candidates with Hotel Experience will be considered