Part-time Receptionist
7 days ago
Are you a friendly, organised and flexible individual? We’re looking for a **part-time/temp Receptionist** to stand in when needed for our team at **uMhlanga** and help us create a warm, professional environment for our clients and tenants. In this role, you will be managing the front desk independently. Therefore, we are looking for a reliable and experienced person.
**Duties and responsibilities**
- Owning the reception area and creating worldclass experiences for all who visit The Business Exchange, irrespective of whether they are tenants, visitors, employees or clients.
- Controlling and directing all incoming calls and correspondence for the The Business Exchange itself and managing all incoming calls on behalf of tenants.
- Managing all centre operations, such as the coordination of boardrooms and dealing with walk-in queries.
- Assisting tenants with day-to-day operational queries and problems. This includes escalating them to the appropriate department or person.
- Screening all incoming deliveries and ensuring they go to the right area or tenant.
**Skills, competencies and minimum criteria**
- Minimum grade 12 qualification required.
- A minimum of one to two years’ experience in front-line reception (or similar) role.
- Previous experience in front desk management and/or the property industry highly advantageous.
- Ability to manage a very busy reception environment with little to no external support.
- Extensive customer services experience.
- Experience in dealing with difficult, irate and careless tenants highly advantageous.
- Proven previous experience in dealing with technical boardroom equipment (connecting laptops to projectors or televisions, conference calling, etc.)
**Behavioural competencies**
- Highly presentable.
- Incredibly strong verbal and written English communicator who can liaise with visitors, clients and team members.
- Proactive, driven work ethic.
- Strongly dependable.
- Enthusiastic and positive can-do attitude.
- Service-oriented person who thrives on pleasing visitors, tenants and staff.
- High attention to detail.
- Vibrant and welcoming energy.
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