Parts Manager

1 week ago

Brits, South Africa Afgri Full time

Manage parts operations within the dealership to provide customer satisfaction while maximizing profit through parts sales, as well as inventory and expense control.

**REQUIRED MINIMUM EDUCATION/TRAINING**
- Grade 12

**MINIMUM WORK EXPERIENCE**
- 5 years related experience of which two years must be in a supervisory capacity
- John Deere parts experience will be an advantage
- **KEY PERFORMANCE AREAS**
- Oversee stocktaking and stock counting
- Manage stock returns and claims
- Order parts and AMS stock
- Maintain an accurate and effective parts inventory control system
- Manage and followup warranty claims
- Build and maintain good relationships with internal and extern clients and ensure that client queries and complaints are resolved timeously
- Monitor monthly income and expenses, report any deviations and implement corrective measures where applicable
- Manage employee key performance areas, monitor performance standards, identify training and development requirements, and ensure fair disciplinary action to address deviations
- Implement a risk management plan for the Parts Department
- Ensure compliance with AFGRI’s Health and Safety Policy and other legislative requirements.

**TECHNICAL KNOWLEDGE/ COMPETENCIES**
- Computer literacy (MS Office)
- Product knowledge
- Verbal and written expression/communication
- Stock control knowledge
- Sales knowledge
- Basic financial skills
- Analytical

**BEHAVIOURAL COMPETENCIES**
- Customer orientation
- Networking
- Listening
- Excellent interpersonal skills
- Leadership

**Closing date: 31 January 2025**
- A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when one processes another’s personal information, such collection, retention, dissemination and use of that person’s personal information must be done in a lawful and transparent manner._

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