Meter Reader

Faircape Utility Solutions, part of the Faircape Group, provides a full suite of utility management services to homes, businesses, and industries. As part of a well-established and diverse organisation, our teams benefit from **excellent support from a wide range of professionals** across the Group. This collaborative environment ensures you are never working in isolation — you’ll have the backing of colleagues in engineering, finance, operations, and healthcare, all committed to operational excellence.

We are seeking a **Meter Reader** to join our Claremont-based team and play a vital role in ensuring accurate meter data and smooth utility operations.

This is an excellent opportunity for a detail-oriented individual who enjoys working independently, while also contributing to a larger, professional team effort.

**Responsibilities**:

- ** Above-market salaries** - your skills are valued.
- ** Quarterly performance bonuses** - rewarded for results.
- ** Long service leave** - recognition of your loyalty.
- ** Onsite Barista** - free hot drinks to keep you energised.
- ** Subsidised vending machine snacks** - affordable quick bites.
- ** Discounted internet (ISP) packages** - stay connected at reduced rates
- ** Flexi-time (06h30 - 18h30)** - supporting work-life balance.
- ** Subsidised parking** - hassle-free commuting.

**Key responsibilities of this role include**:

- Accurately capture electricity meter readings across residential, commercial, and industrial sites.
- Identify and report irregular consumption patterns or suspected faults.
- Ensure all readings are logged correctly into the central system for billing and compliance purposes.
- Perform routine water meter checks at designated properties.
- Detects and escalates anomalies such as suspected leaks, tampering, or unregistered usage.
- Record readings clearly and systematically to support operational accuracy.
- Adhere strictly to Faircape’s operating procedures and safety standards while on-site.
- Handle sensitive property access with professionalism, integrity, and discretion.
- Provide accurate data that supports financial and operational decision-making.
- Support facility teams with ad-hoc operational tasks when not engaged in meter routes.
- Collaborate with colleagues to ensure seamless service delivery across the Group.

**Qualifications**:

- Basic Electrical Training (N1-N3 Electrical Engineering) advantageous
- Health & Safety Training (OHS Compliance Certificates) advantageous
- Technical short courses in utility metering (some private training providers offer 3-5 day courses in water and electricity meter reading, smart metering, and AMR/AMI systems).

**Experience and knowledge**
- Previous meter reading experience is essential.
- Previous data analysis/processing experience (advantageous)
- Knowledge of meters and basic electrical background is advantageous.

**Skills and attributes**:

- ** Accuracy & Attention to Detail** - must ensure readings are correct, as these impact billing and operational data.
- ** Time Management & Reliability** - ability to complete routes and readings within strict deadlines.
- ** Independence & Initiative** - comfortable working unsupervised while taking ownership of tasks and reporting issues promptly.
- ** Communication Skills** - able to interact politely with tenants, clients, and colleagues, and escalate issues clearly.
- ** Problem-Solving** - capable of identifying irregularities and suggesting solutions or escalating appropriately.
- ** Technical Aptitude** - practical understanding of utility meters and willingness to learn new systems.
- ** Adaptability** - flexible to assist with generator checks, refuelling, and other ad-hoc duties when required.

**Specific requirements**:

- Must have a valid drivers license
- No criminal and credit record
- Two written references

Normal working hours are Mondays to Fridays from 08h00 until 17h00. The company allows employees, by approval of the direct manager, to work flexi-time between 07h00 and 18h00.

With centrally located and modern offices just across from Cavendish in Claremont, Faircape **offers above market-related salaries.** The amount offered will be dependent on qualifications, experience, and other market-related factors.