Quality Assurance
1 week ago
**Company Description** About Sutherland**
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
- Unlocking digital performance. Delivering measurable results._
**Qualifications** Qualifications Required**:
- Essential: Grade 12
- Preferred: Tertiary qualification in management or relevant proven contact center experience
**Experience, Knowledge, Skills and Attributes Required**:
- A proven track record of delivering against client, customer and business outcomes
- 2 years’ experience working within BPO - Customer Service
- 3 years of Quality Assurance experience
- Be able to work in MS Office
- Be able to work in a fast-paced environment
- Have strong analytical skills
- Have strong verbal and written communication skills
**Additional Information**
All your information will be kept confidential according to EEO guidelines.
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