Toy Kingdom Somerset West

1 week ago

Somerset West, South Africa Toy Kingdom Pty Ltd Full time

**VACANCY - EXTERNAL ADVERT**

**Location: Toy Kingdom Somerset West**

**Position**:Store Manager

**Type**:Permanent/Full-Time

**Experience**:Sales/Retail

Toy Kingdom is striving to become Africa’s most loved and most customer centric toy retail chain that provides a magical environment bringing play to life while establishing a **heartfelt connection** with both our big and little customers

We are seeking an individual who is a strategic thinker with a passion for retail.

This position has a direct report into the Area Manager and will suit an individual with an extroverted personality.

**Key deliverables**:

- Manage customer relationships to deliver consistently outstanding customer service
- Drive a consistent customer centric culture within the store
- Demonstrate mature leadership skills to recruit, train and develop one of our most important resources - our people
- Develop a high-performance team and culture, focusing on ownership, accountability, and performance.
- Drive team and business performance in line with Company Values
- Contribute to and ensure the successful execution of the company’s strategic objectives
- Manage and improve the stores profit and loss to achieve agreed financial objectives
- Develop and manage annual operational budgets and projections
- Achieving and exceeding targets
- Manage the day-to-day store operations.
- Identify and act on new business opportunities.
- Exercise exceptional entrepreneurial and commercial thinking to drive sales and overall store performance.
- Consistent delivery of all agreed KPI’s including sales and profit growth, expenses-to-turnover ratio, and shrinkage

**Qualifications and Core Competencies**:

- Grade 12 or Equivalent certificate
- Tertiary qualification (advantageous)
- Minimum of 3-5 years relevant working experience
- Proven track record of managing a team
- Excellent communication skills (verbal and written)
- Strong team leadership, planning and organisational skills.
- Able to drive change and persuade and influence both internal and external stakeholders
- A high level of maturity, emotional intelligence and insight into diverse teams and individuals
- Strong entrepreneurial and analytical skills
- Experience in dealing with and managing Employee Relations
- **Closing Date: Monday, 24th February 2025**_

**Job Type**: Permanent

**Experience**:

- Store Manager: 4 years (required)

**Location**:

- Somerset West, Western Cape (required)

Work Location: In person

Application Deadline: 2025/02/24

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