Pharmacy Manager

2 weeks ago

Cape Town, South Africa Clicks Group Limited Full time

**Listing reference**: 018322**Listing status**: Online-
**Position summary**

**Industry**:Wholesale & Retail Trade
- **Job category**:Pharmaceutic**Location**:Cape Town
- **Contract**:Permanent**Remuneration**:Market Related
- **EE position**:Yes**Introduction**Job description**

**Key Responsibilities**
- ** Staff Management**:

- Oversee a diverse team of pharmacists, technicians, and support staff, ensuring optimal performance and professional development.
- Managing a 24/7 staffing roster
- Need to see the bigger picture of the business and be open to explore opportunities.
- Oversee the blister packing centre and the team
- Foster a collaborative and positive workplace culture that aligns with our mission and values.
- Conduct regular performance evaluations and provide constructive feedback.
- Promote a culture of continuous learning throughout the dispensary
- ** Operations Oversight**:

- Manage day-to-day operations of the dispensary, ensuring compliance with all regulatory requirements and company policies.
- Oversee 50 dispensary staff including professional staff and support staff to drive productivity, efficiency and excellent customer service
- Optimize workflow processes to enhance efficiency and service delivery.
- Maintain accurate inventory levels and manage procurement of pharmaceutical products.
- ** Financial Management**:

- Monitor budget and control costs to maximize profitability while maintaining quality service.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- ** Customer Service Excellence**:

- Ensure exceptional customer service standards are met by all staff members.
- Address customer inquiries and resolve issues promptly and effectively.
- ** Strategic Planning**:

- Collaborate with senior management to develop and implement strategic initiatives that align with the overall vision of the business.
- Evaluate operational performance and suggest areas for improvement.
- ** Quality Assurance**:

- Implement and uphold standards for safety, accuracy, and compliance in all dispensary activities.
- Regularly review and update policies and procedures to ensure adherence to best practices.

**Competencies**:

- Essential:
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Planning and Organizing
- Desirable:
- Relating and networking
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values

**Minimum requirements**

**Experience**:
Essential: Minimum 2 years’ experience post community service year

Essential: Minimum 5 year People Management experience

Essential: Registration as Responsible Pharmacist with SAPC

Desirable: Retail Pharmacy experience

Desirable: Unisolve experience

**Education**:

- Essential: Registered Pharmacist with SAPC
- Bachelor’s degree in pharmacy
- Minimum 5 years of experience in a dispensary or pharmacy management role.
- Strong leadership skills with a proven ability to manage and develop a diverse team.
- Excellent communication and interpersonal skills.
- Understanding of basic finances and data interpretation
- Familiarity with regulatory requirements and best practices in pharmacy operations.

**Schedule**
- Minimum of 160 hours per month
- 8am-5pm or 9am -6pm or 10am
- 7pm (Shift based)
- with one night shift per week
- 2 weekends per months
- Public holidays

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