Systems Administrator

**ABOUT THE POSITION**

The Systems Administrator is responsible to maintain, upgrade and manage our software, hardware and networks within the business.

**Key responsibilities inter alia include the following**:

- Configuring hardware, peripherals, services, settings, directories, storage, etc in accordance with standards and project/operational requirements
- Regular security monitoring will be done in order to identify any possible intrusions
- Installation of new and rebuilding of existing servers while maintaining installation and configuration procedures
- Researching and recommending innovative, and where possible automated approaches for system administration tasks
- You will identify approaches that leverage the company’s resources and provide economies of scale
- Repair and recover from hardware or software failures and co-ordination and communication with impacted business units and escalate where necessary
- Configure / add new services as necessary
- Performing periodic performance reporting to support capacity planning
- Maintenance of data centre environmental and monitoring of equipment
- Performing ongoing performance tuning, hardware upgrades, and resource optimization as required
- Configure CPU, memory, and disk partitions as required
- Installing and maintain firewall access rules and policies
- Monitoring of communication links
- Documentation of procedures and technical implementation
- Change control

**Critical Skills/ Competencies**
- Highly numerate
- Solutions driven
- Excellent Problem solving and Accuracy skills
- Strong analytical skills
- Meticulous attention to detail
- Business Acumen
- Self-starter, motivated, takes initiative and can work independently
- Excellent communicator with all levels in an organisation (verbal and written)
- Confident in operating in a dynamic environment
- Flexibility and agility
- Resilient mind-set
- Ability to adapt to different situations as they arise (adaptive thinking)
- Ability to operate in a team environment
- Ability to prioritise deliverable and work load accordingly (good organisational skills)
- Ability to logically work with volumes of data

**Role Requirements**
- Reliable internet connectivity is essential when working from home

**Experience**
- Proven experience as a Systems Administrator, Network Administrator or similar role
- Minimum 3 years’ technical support experience
- Experience with databases, networks (LAN & WAN) and patch management
- Good understanding of VOIP and associated Voice solutions
- Knowledge of system security (e.g. intrusion detection systems) and data Backup / Recovery
- Have a strong grasp of computer security (e.g. firewalls and intrusion detection systems
- Familiar with various operating systems and platforms
- 2-3 years’ as a server administration
- Experience in healthcare insurance, financial or administration industry & knowledge of relevant legislative environment is highly desirable

**Education and Applicable Systems Experience**
- Grade 12
- Relevant Tertiary Qualification (Diploma or Degree)
- MCP, MCSE
- VMWare experience (Certification would be advantageous)
- Veeam Experience (Certification would be advantageous)

**Additional requirements that would be advantageous**:

- A+
- N+
- MCSA
- SQL Administration
- VMWARE &VEEAM Experience (Certification would be advantageous)
- 3 - 4 years’ Server Administration
- ITIL Foundations
- Cyber security certifications or experience

**Education**:

- Diploma (preferred)

**Experience**:

- technical support: 3 years (preferred)
- server administration: 4 years (preferred)