Team Leader: Occupational Hygiene

**Introduction**
- Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members.

**Disclaimer**
- As an applicant, please verify the legitimacy of this job advert on our company career page.

**Role Purpose**
- To lead the team responsible for ensuring legal compliance by identifying, evaluating and controlling occupational hygiene stressors in the workplace.

**Requirements**:

- National Senior Certificate
- Relevant degree (BSc Hons, MPH, MHSc or MSc in Occupational Hygiene / Physiology / Biological Sciences / Environmental Sciences)
- Professional registration with SAIOH as an Occupational Hygiene Assistant or Occupational Hygiene Technologist
- Must be in possession of a Legal Knowledge certificate, as required by the Department of Employment and Labour
- Legal certificate in the Occupational Health and Safety Act
- 3 - 5 Years working experience in Occupational Hygiene
- 1 - 2 Years’ experience in a managerial / leadership role
- A valid driver’s licence and own insured vehicle
- Demonstrate knowledge and understanding of instrumentation, methods and procedures to conduct inspections, tests and surveys
- Working knowledge of SANS / ISO / IEC 17020
- Excellent verbal and written communication skills in English
- Office 365 proficiency (particularly Excel, Word and PowerPoint)

**Duties & Responsibilities**
- PROCESS
- Manage, supervise and provide leadership to Occupational Hygiene Technologists/Assistants/Consultants.
- Training of personnel with regards to inspections, surveys and test methods, procedures and assessment of results.
- Processing of data, reviewing/preparing reports, submission to Registered Occupational Hygienist, interpretation of results and provide recommendations to control exposure.
- Assist with planning and execution of various occupational hygiene services.
- Calibrate measuring equipment and preparation of samples.
- Conduct Occupational Hygiene inspections, surveys and tests aligned to company policy/procedure and relevant legislation.
- Submit reports as per agreed service level agreements and as per Quality Management System requirements.
- Effectively manage and delegate laboratory deliverables to laboratory technicians.
- Prepare quotations, proposals and or tenders and submit them to the relevant stakeholders/forums.

CLIENT
- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service level agreements applicable to clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
- Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
- Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
- Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall client targets.
- Provide authoritative, expertise and advice to clients and stakeholders.
- Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments.

PEOPLE
- Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
- Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
- Select and recruit suitably qualified talent in line with employment equity principles.
- Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
- Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
- Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted.
- Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
- Effectively manage performance within the team in order to ensure b