Training Facilitator

1 week ago

Southern Suburbs, South Africa Homechoice Full time

homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

To facilitate learning interventions to meet current business needs in line with the learning and development plan and policies to meet business objectives.

**What you will love doing in this role**

**Amend and review learning programmes and learning materials**
- Amend learning programmes that are fit for purpose and meet stakeholder requirements
- Customize existing learning material for internal training
- Review feedback from stakeholders regularly and implement their recommendations and suggestions, where relevant

**Facilitate learning programmes**
- Facilitate learning programmes and associated interventions in line with the required programme standards
- Motivate and inspire learners by using appropriate learning resources
- Manage groups in line with best practice facilitation principles and in a manner that maximises the strengths of group learning while recognising the needs and requirements of individual learners
- Facilitate Refresher Training as required by Operations

**Training administration**
- Ensure that all administration relating to the training programme is completed timeously.
- Submit Monthly Training Report
- Complete Training Utilisation report daily
- Update Master Training Database weekly
- Assist with co-ordinating and scheduling of training programmes in line with the approved Training Plan
- Schedule learning programmes and book training venues

**Project managing training initiatives and other ad hoc projects**
- Assist rolling out and implementing new policies and procedures when required
- Facilitate any other training and development intervention, either soft skills or technical courses as the business requires, in line with the approved Training Plan
- Implement and monitor ad-hoc talent development projects as directed by the training manager.

**What we will love about you**
- Strong facilitation skills
- Strong motivational and leadership abilities imperative
- Ability to work independently
- Excellent communication skills
- Excellent planning and organisational skills
- Energetic with a positive attitude
- Strong presentational skills
- Able to take initiative

**What you'll need to do this role**
- Grade 12 or Equivalent
- Previous training/coaching experience
- Previous leadership experience
- Computer literate with Excel, MS Word, and PowerPoint
- Technical knowledge of operations area processes
- Learning facilitation skills
- Planning and organising skills
- Experience working in a complex, changing, fast-paced environment
- Clear credit and criminal record

**Behaviours we love**
- Wow my **customer**
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as?**my own**
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a **team**
- Be helpful
- Be inclusive
- Find the fun

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