Learning Facilitator

3 days ago

Northern Suburbs, South Africa Pepkor Payments & Lending Full time

Reporting to the Organisational Development Manager the successful person will deliver training, assist with learnership programmes, employee training needs analysis, assessments, and training administration. You need to have the ability to inspire others to learn, build strong relationships with business stakeholders and be passionate about developing people to reach their full potential.

**Key Responsibilities**
- Conduct a training needs analysis in conjunction with departmental stakeholders and collate the annual training plan
- Facilitate business orientation, deliver technical training, and manage new employee intakes within the Contact Centre
- Deliver and evaluate training using various learning methodologies
- Design, develop, maintain, and update training operations materials
- Oversee learnership implementation, rollout plan, monitor and report on learner progress
- Record and report on training attendance, assessment results and learner feedback

**Qualification and Experience**
- OD-ETDP Qualification at NQF5 level/ B-Ed Qualification
- Approximately 3 years’ experience as Learning Facilitator in an operations environment, ideally in a Contact Centre environment
- Must be proficient in MS Word, MS Excel, MS Outlook, MS PowerPoint
- Must have a good understanding of Adult Learning principles and methodologies
- Working knowledge and utilisation of training management and learning systems (e.g. Sage, Udemy, Moodle, TypeForm, SurveyMonkey)

**Competencies**
- Strong facilitation and presentation skills
- Resilient to change, cope under pressure, be able to multi-task and handle several different projects
- Creative and innovative thinking ability to keep things fresh
- Excellent interpersonal skills and ability to communicate on all levels
- High attention to detail and ability to work under pressure, while delivering quality work

Pepkor Payments and Lending is committed to creating equal employment opportunities.

  • Training Facilitator

    1 week ago

    Northern Suburbs, South Africa Homechoice Full time

    homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. **What you will love doing in this role** **Analyse the need for learning programmes and materials** - Conduct training needs analysis in consultation with...

  • Training Facilitator

    1 week ago

    Southern Suburbs, South Africa Homechoice Full time

    homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. To facilitate learning interventions to meet current business needs in line with the learning and development plan and policies to meet business...

  • Training Facilitator

    3 days ago

    Southern Suburbs, South Africa Pharma Dynamics (Pty) Ltd. Full time

    **KEY RESPONSIBILITIES** **Organizing and Planning**: - Provide support in the process of developing and maintaining training programs - Oversee training processes by monitoring training methods and giving feedback on training areas that need to be improved. - Manage existing digital platforms and load content timeously - Identify and manage external...

  • Warehouse Trainer

    1 week ago

    Northern Suburbs, South Africa Homechoice Full time

    What you will love doing in this role Analyse the need for learning programmes and materials - Conduct training needs analysis in consultation with business partners - Determine desired business outcomes - Link desired outcomes with employee behavior - Identify and evaluate competencies - Determine performance gaps - Prioritize training needs Design...

  • Warehouse Trainer

    1 week ago

    Northern Suburbs, South Africa Homechoice Full time

    homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. What you will love doing in this role Analyse the need for learning programmers and materials - Conduct training needs analysis in consultation with business...

  • Training Facilitator

    2 weeks ago

    Southern Suburbs, South Africa Tych Business Solutions Full time

    **Organizing and Planning**: - Provide support in the process of developing and maintaining training programs - Oversee training processes by monitoring training methods and giving feedback on training areas that need to be improved. - Manage existing digital platforms and load content timeously - Identify and manage external suppliers to ensure on-time...

  • Theatre Scrub Nurse

    1 day ago

    Northern Suburbs, South Africa MHR Full time

    **Job Advert Summary**: Our client, a leader in the private healthcare industry, is urgently looking for **Registered Nurses (RN) / Professional Nurses (PN) **with proven **general** **THEATRE SCRUB** and** Anaesthetics experience. **This is a **permanent opportunity** at a private hospital in** Plattekloof area** in** Cape Town Northern...

  • Product Manager

    2 weeks ago

    Northern Suburbs, South Africa PEP Full time

    Have you wondered how South Africa’s largest single brand retailer manages to offer its customers the most sought after products at the best prices? Has it been a career dream to work for a large organization that is known to be the friendliest retail brand; winning local and international awards for innovations and the use of state of the art systems and...

  • Project Manager

    7 days ago

    Northern Suburbs, South Africa PEP Full time

    Have you wondered how South Africa’s largest single brand retailer manages to offer its customers the most sought after products at the best prices? Has it been a career dream to work for a large organization that is known to be the friendliest retail brand; winning local and international awards for innovations? Do you want to join a team of like-minded...

  • Systems Analyst

    5 days ago

    Northern Suburbs, South Africa PEP Full time

    Have you wondered how South Africa’s largest single brand retailer manages to offer its customers the most sought after products at the best prices? Has it been a career dream to work for a large organization that is known to be the friendliest retail brand; winning local and international awards for innovations and the use of state of the art systems and...