Service Delivery Manager

**Job description** **Overview of the Role**: Our Service Delivery Managers (SDM) are professional technical services managers responsible for co-ordinating the delivery of services into key clients. The SDM plays a vital role in creating long-term healthy client relationships, acting as the bridge between the client and our operational delivery team. The...

A growing Investment Administration company is looking for a dedicated Service Delivery Manager. The main tasks of the Service Delivery Manager include managing multiple projects, addressing reliability issues, tracking project metrics, managing budgets and stakeholder liaison and ultimate responsibility for meeting project delivery dates with the level of...

IT Service Delivery Manager​​​​​​Essential FunctionsClient Portfolio Management - End of End owner of key accounts from IT Service delivery perspectiveIT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Participate in ongoing Service Delivery Reviews (MBR /...

Join to apply for the Service Delivery Manager role at Old Mutual South Africa . Let’s Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Get AI-powered advice on this job and more exclusive features. Job Description This role is responsible for delivery of a variety of IT services...

**Purpose of the Job**: To manage the delivery of IT services to business stakeholders by collaborating with IT Business Partners and relevant vendors to define, agree and set service level agreements (SLA), operational level agreements (OLA) and underpinning contracts (UC) to drive IT service delivery excellence in support of achieving business objectives...

Let's Write Africa's Story TogetherOld Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionThis role is responsible for delivery of a variety of IT services to support business objectives and is individually accountable for achieving results through others, over periods of 3 months to a year. The Service...

Overview: nscglobal’s Service Delivery Management function is pivotal in ensuring client satisfaction and provides client advocacy within nscglobal and within the client for all services delivered. The Service Delivery Manager key objective is to manage the in-life service and fulfil NSC’s commercial contractual obligations, whilst delivering a...

Overview: NSC Global is currently looking for a **Service Delivery Manager** to join our growing company. **POSITION**: Service Delivery Manager **JOB TYPE**: US Hours ONLY (8am - 5.30pm EST) **START DATE**: IMMEDIATELY This role is responsible for delivery excellence of all support towers, customer relationship management, client care, and P&L...

Job DescriptionJob Responsibilities:Manage the IT service delivery for the call centre, ensuring smooth functioning and efficiency of operationsProvide back-end support for IT systems and processesGood understanding of Networking, Systems, Voice and business applications.Lead and manage the IT team, providing guidance, support, and resolving any escalated...

You can find out more about this in our Service Delivery Manager page is loaded **Service Delivery Manager**locationsCape Town, Apex House time typeFull time posted onPosted Today job requisition idJR- The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our...