Insurance Retention Agent
2 weeks ago
Job Description
Interacts with existing customers to perform various retention related activities, which includes cross-selling, suggestion of alternative products, resolution of customer queries and unhappiness and product education to maximize customer experience and positively impact retention.
Hello Future Retentions Agent
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our team in FNB STI RETENTIONS, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
- Achieve monthly Retention targets- Have accurate, timely administration- Manage stakeholder engagement- Adhere to risk and compliance requirements- Strive for teamwork, self-management and alignment with FNB values- Excel in: Retentions, Reinstatements, Policy reviews, Upselling and Policy Cancellation- Minimum 2 years Retentions experience- Minimum 2 years Short Term Insurance experience- RE Qualification- Short Term Insurance qualification is essential- Matric Essential
You will have access to:
- Opportunities to network and collaborate- A challenging working environment- Opportunities to innovate
We can be a match if you are:
- Goal orientated- Able to work in a target driven environment- Have a knack of seeking out solutions amidst adversity
post
fnb
LI-AW1
Job Details
28/11/25
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