Order Administrator
1 week ago
Lovisa is fast-fashion Retail
Lovisa is global, and its growth is infectiously energetic
**The role**
The Order Administrator will be responsible for the successful management of our company stock orders - including raising Purchase Orders into Futura system, confirming all production KPI’s with suppliers whilst ensuring company DIFOT metrics are met.
- Raise orders within expected timeframes into Futura
- Manage outstanding orders for accuracy and DIFOT intent
- Open Purchase Order report creation twice daily
- Audit Futura order data regularly for accuracy and management
- Futura Item management for required attribute settings
- Manage barcode files to ensure correct pricing and price file execution by country
- Packing scan confirmation for accuracy of packed goods and barcode files
- Repeat order management liaison for approvals of shipment movements
- Monitor bulk production and escalate any delays in supplier shipment to the Head of Buying and GM Product as soon as they arise
- Wide range of stakeholder management, including internal Lovisa departments, globally with Lovisa’s stores and Lovisa’s offshore suppliers.
- Invoice reconciliation at handover and input into data files for tracking purposes
- Supplier handover to freight provider management and confirmation
- Supplier fine claim retrieval
- Supplier KPI reporting
- Zendesk management (store enquiry tickets)
**About you**
- Relevant tertiary or equivalent qualification in Business, Production and/or Quality Control.
- Strong attention-to-detail and problem-solving ability.
- Excellent communication in written process and verbal briefing.
- Strategic thinking and strong influencing skills
- Proven ability to plan, organise and deliver on time in a fast past environment
- Passionate to develop and deliver brand integrity
- Devoted team player with leadership qualities, demonstrating impeccable administration skills and accountability.
- Attuned and committed to the Lovisa Culture Commitments and this is always displayed through leadership, behaviours, and actions
**Benefits**
- An opportunity to work for a world-class international company
- 70% Product discount
- Birthday leave
- We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world._
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