Human Capital Assistant

-Introduction

Momentum Health Solutions (MHS), an entity of the Momentum Metropolitan Holdings, delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights into how to achieve specific outcomes by using a defined set of Health capabilities.
Role Purpose

To provide full administrative and coordination support to the Human Capital team.
Requirements
- Relevant HR Diploma.
- Degree advantageous.
- At least 2 years of relevant admin experience in an HR environment.
- Knowledge of and experience in HR practices and legislation.
Duties & Responsibilities

**Internal Processes**
- Work closely with the Human Capital Consultants (HCC) and Human Capital Business Partner (HCBP) in the delivery of sourcing and talent acquisition objectives.
- Conduct interviews and complete end-to-end recruitment administration processes.
- Full recruitment administration according to the recruitment process.
- Benefit consulting and benefit administration according to process.
- Maintain calendars of the HR team.
- Schedule meetings, interviews, and HR events and maintain agendas.
- Liaise with external service providers where necessary.
- Coordinate the scheduling of assessments and report on assessment progress.
- Deal promptly with client requests in a competent, efficient, and professional manner.
- Tracking and updating activities of all recruitment processes and reports on relevant systems
- Maintenance of employee information and documentation on all relevant systems and ensuring data accuracy and documents are loaded and updated on the appropriate platforms.
- Provide administrative support and guidance in all HR matters.
- Coordination of induction and onboarding and related documentation.
- Ensure all employee documentation is in order and submitted to payroll timeously for all employee types (temporary, permanent, and locums).
- Complete termination paperwork and exit interviews.
- Liaise with payroll on all relevant queries.
- General HR administration.
- Feedback and follow-up on all queries to ensure resolution.
- Assist with project-related work as and when required.
- Make recommendations on process improvements to increase efficiencies.
- Build relationships with all relevant stakeholders.
- Engage in appropriate training interventions to promote own professional development.
- Demonstrate the company's values on a daily basis.
- Manage all queries via the internal PeopleTrax system and respond to queries aligned to Service Level Agreements and turnaround times.

**Client Services**
- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver expectations to clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within the area of responsibility.
- Participate and contribute to a culture that builds rewarding relationships, facilitates feedback, and provides exceptional client service.
- Continuously monitor own turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
- Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after-sales service.
- Manage client query processes and ensure that queries are tracked, accurately resolved, and used as a mechanism to improve client service and business processes.

**People**
- Contribute to a positive work climate and culture.
- Assist with the recruitment & selection of suitably qualified talent in line with Employment Equity principles and Momentum Metropolitan culture.
- Support a culture that guides and directs best practice, fostering an environment of continuous learning, improvement, and cohesiveness.
- Effectively manage own performance within the team in order to ensure business objectives are achieved.

**Finance**
- Identify solutions to enhance cost-effectiveness and increase operational efficiency.
- Manage all company resources under your control with due respect.
Competencies
- Attention to detail.
- Accuracy in processing high volumes of information.
- Ability to work under pressure.
- Professional and assertive communication skills.
- Build relationships.
- Solutions focused.
- Self-management and results-driven to meet client expectations.
- Proficiency in MS Office with advanced Excel skills.

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.