Hospitality Data Administrator

2 weeks ago


Durban, South Africa Job Crystal Full time

**DUTIES & RESPONSIBILITIES, NOT LIMITED TO**:Â

Admin
- Ensure Data Team inbox is up to date
- Ensure Data Projects Schedule is up to date and being followed (Team workflow SOP)
- Closure of completed tickets with sufficient closure summaries
- Correct and accurate time logging for billable and non-billable time
- Preparation of quotes to customers for large data projects
- Prep/update of monthly data team stats and report back on where time could have been utilised more effectively/how much time was lost to non-billable work or corrections

Data
- Troubleshooting of data project queries and assisting with finding solutions / advising customer of next steps to resolve the queryÂ
- Rates matrix setups based on rate sheets and consultation with customerÂ
- Set-ups of specials and other data projects
- Handovers of prepared matrixes to data setup consultantsÂ
- Project management and roll out of data team reach outs/client notifications due to changes in their area affecting rates (Example: Botswana tax changes)
- Regular updates to customers on the progress of their set-up
- Assist with data imports as and when required
- Provide back up to the Data Project ManagerÂ

**REQUIREMENTS** ÃÂ
- Excellent administration skills
- Good problem-solving skillsÂ
- Excellent written and verbal communication skills is essential
- High attention to detail
- Someone who has been in the hospitality industry /worked at a hotel and doesn’t want to work those hours anymore
- Someone with experience in hotel booking systems like Opera, understanding of rates, discounts, etc.
- Someone who has been on hotel reception/reservations/conferences/events/etc.

Pay: Up to R15 000,00 per month


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