Guest Relations Manager

Key Responsibilities: Act as the primary point of contact for all guest inquiries and concerns onboard the cruise ship Handle and resolve guest complaints in a timely and professional manner Coordinate special requests and events for guests, such as birthdays, anniversaries, and other celebrations Maintain a high level of customer satisfaction by...

SummaryAt Hyatt Regency Cape Town, we believe in making every moment memorable. As a 5 star hotel in the heart of Cape Town, we are dedicated to providing world-class hospitality with warmth, care and attention to detail. We are currently seeking a passionate and service driven Guest Relations Manager to join our team and ensure that every guest enjoys a...

Key Responsibilities:- Act as the primary point of contact for all guest inquiries and concerns onboard the cruise ship- Handle and resolve guest complaints in a timely and professional manner- Coordinate special requests and events for guests, such as birthdays, anniversaries, and other celebrations- Maintain a high level of customer satisfaction by...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...

**Duties and Responsibilities** **About the role** An exciting opportunity has arisen for a highly talented and experienced Hospitality professional to join the Pre-opening team at The Rockefeller Hotel & Residences. **Your key responsibilities will include**: - Prepare all the required activities for the Hotel guests according to the Protocol and the...

Guest Relations & Hostess Duties & Responsibilities Guest Interaction & Service: - Greet and welcome guests upon check-in and bid a fond farewell during departure. - Handle guest complaints, concerns, and requests promptly and efficiently. - Oversee VIP guest arrivals and departures, ensuring personalized service. - Provide detailed information about the...

**We're looking for** An extremely friendly and detail oriented individual to join our clients team as a Guest relations or Airbnb host. **Who are you?** - You will need to follow the AirBnB rules and regulations - You have good organizational and time management skill - You're able to work in a fast pace environment - You have good customer service...

Dinner Guest Relations Manager - Cape Town Full job description Job Description : Dinner Guest Relations Manager Location : Pinelands Position Type : Permanent, Part-Time (Dinner Shifts Only) Working Hours : Monday to Thursday : 5 : 00 PM – 9 : 30 PM; Saturday : 5 : 00 PM – 9 : 30 PM Salary : R10,000 – R13,000 per month About Our client is a renowned...

Job Advert SummaryTo provide an exceptional guest experience by ensuring every interaction is warm, professional, and efficient. The Guest Relations Officer acts as the face of the hotel, maintaining high service standards, handling guest requests, and ensuring seamless coordination between departments to enhance guest satisfaction.Minimum RequirementsGrade...

**The main purpose of this position**:To establish and maintain good relations between CTICC and its visitors to enhance guest experience, ensuring that expectations are exceeded. **Reporting to the**: Senior Guest Relations Officer **Key responsibilities will include but are not limited to**: **1. Reception & Switchboard Duties**: - Welcoming visitors in...