Customer Service Liaison
7 days ago
Dealing with complaints in a professional and effective manner
- Directing toll-free calls accordingly
- Completion of administration
- Deal with queries/complaints received inhouse (from other departments/store s)
- Manage stalk holder engagement
- Book and process returns ( RMA’s )
- Resolve/respond to Jira log queries
- Source stock for unallocated orders
- Matric/ Gr12
- Extensive technical product knowledge across all departments, brands and processes in store
- Willingness to learn
- Excellent verbal and written communication skills critical
- Ability to work in a pressurized and fast paced environment
- Basic computer literacy on MS Outlook, Word and Excel (X3 knowledge is an advantage)
- Strong administration skills
- Passionate about Customer Service
- Team collaboration & passion
- Accuracy & a proactive approach
- Problem solving & self-leadership
- Taking ownership & time management
- Innovation & thinking adaptability
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Customer Service Assistant
2 weeks ago
Century City, South Africa Ares SA Full time**Company Values**: - We commit to the wellbeing of our team - We work with a positive attitude - We believe in our team **Responsibilities**: - Manage the entry of all customer orders for your specific brand into relevant ERP - Manage and plan the Order Book: prepare and plan for processing - timeline planning - Action approved order amendments - Action...
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Customer Service Representative
6 days ago
Century City, South Africa Seat Academy Full timeSeat Academy is looking for an experienced Customer Service Representative to join our dynamic team **REQUIREMENTS**: - Excellent Computer skills - Experience working with customer support - Ability to stay calm when customers are stressed or upset - Basic communication and interpersonal skills - Strong multi-tasking skills - MUST have own laptop - Must be...
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Customer Service Representative
1 day ago
Century City, South Africa MWeb Full time**Main Purpose of the Job**: The Client Services Onboarding team currently has a vacancy for a Customer Service Representative who will be responsible for providing customer support - that includes information sharing and resolving technical and billing related queries. **Job Output**: - Responsible for customer interactions that result in resolved...
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Customer Service Consultant
3 days ago
Century City, South Africa Smollan Full timeWe're on the lookout for a **Customer Service Consultant** to be based in **WC-Milnerton** **As a Customer Service Consultant, you will be responsible for**: - Customer Handling - Administration - Client Service - 1-2 years call centre experience preferable/ Customer service experience/Administrative experience - Grade 12 - Customer service skills -...
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Customer Service Representative
1 day ago
Century City, South Africa MWeb Full time**Main Purpose of the Job**: The Client Services Onboarding team currently has a vacancy for a Customer Service Representative who will be responsible for providing customer support - that includes information sharing and resolving billing and collection-related queries. it's a 12 Month Contract. **Job Output**: - Responsible for customer interactions that...
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Customer Service Representative
3 days ago
Century City, South Africa MWeb Full time**Main Purpose of the Job**: The Customer Support Team, located in Cape Town, currently has a vacancy for a Customer Services Representative, who, reporting to the Team Manager, will be responsible for telephonic and written customer support. To understand the requirements of the customer and to deliver fast, friendly, professional support, accurate,...
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Century City, South Africa Educor Full time**Student Journey Officer/Customer Service Consultant (JB4148)** **Century City Town, Western Cape** **Market Related** The Student Journey Officer is responsible for all administrative tasks associated with the HET/NATED and FET programmes that are offered at the campus. Aligned to policies and procedures, the Programme Administrator provides both...
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Customer Service Agent
3 days ago
Century City Dr, Century City, Cape Town, , South Africa WNS Global Services Full time R20 000 - R25 000 per yearCompany Description WNS Global Services manages and operates business processes for leading global organizations. The organization custom-designs, implements and operates over 400 processes, many of them end-to-end, working as an extension of the client's enterprise. WNS has comprehensive industry based business units focusing on different work...
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Customer Support Host
1 week ago
Century City, South Africa White Hat Gaming Full time**Purpose of the Role** Join our dynamic team as a Customer Service Host for Casino and Sportsbook, where you will play a pivotal role in delivering exceptional customer service to casino and sports betting enthusiasts. As a passionate and knowledgeable advocate for our brand, you will interact with customers, providing assistance, resolving queries, and...
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Customer Experience Representative
1 week ago
Century City, South Africa Seat Academy Full timeSeat Academy is looking for an experienced Customer Service Representative to join our dynamic team **REQUIREMENTS**: - **MUST BE AVAILABLE IMMEDIATELY**: - Excellent Computer skills - Experience working with customer support - Ability to stay calm when customers are stressed or upset - Basic communication and interpersonal skills - Strong multi-tasking...