Customer Experience Insights Manager

Job Responsibilities Experience Data Collection: Gather and organize patient feedback and experience data from multiple sources; ensure data completeness, accuracy, and alignment with business and clinical goals. Insights Generation: Analyse data to identify trends, pain points, and improvement opportunities; deliver clear and actionable insights....

In this pivotal role, you will transform patient feedback, behavioural data, and operational metrics into actionable insights that drive strategic improvements in service delivery, digital engagement, and overall patient satisfaction across our healthcare ecosystem. If you have a passion for data-driven decision-making in healthcare and a commitment to...

**Gauteng**, Tshwane (Pretoria)** **About CLC**: At CLC, we pride ourselves on delivering exceptional customer service and providing top-notch solutions to our clients. As part of our brand promise, we are committed to ensuring that every interaction with our customers is positive and memorable. **Main Responsibilities**: - Provide EXCEPTIONAL customer...

**Purpose statement** **To provide **an excellent customer support service which will ensure a functional and seamless customer experience with timeous, accurate and relevant information. **To design and implement **processes and procedure aligned to the repair strategy, and to enhance the overall customer journey, ensuring exceptional service and...

CONTRACT TYPE : PermanentSALARY : R per annum (Level 12) an all-Inclusive salary packageCENTRE : OFFICE OF THE VALUER-GENERAL (PRETORIA)DUTIES : Develop and maintain an ICT audit methodology. Develop comprehensive IT audit engagement plans that align with the organisation's goals and risks. Identify and evaluate risks associated with information systems and...

DescriptionCONTRACT TYPE    : Permanent SALARY : R per annum (Level 12) an all-Inclusive salary packageCENTRE : OFFICE OF THE VALUER-GENERAL (PRETORIA)DUTIES : Analyse markets and develop strategies to drive business growth, and opportunities. Identify and strengthen partnerships and relations within and across valuations industry and sector to expand...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by...

Customer Experience Advisor page is loaded## Customer Experience Advisorlocations : Pretoriatime type : Full timeposted on : Posted Todaytime left to apply : End Date : November 10, Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to...

A leading smart mobility tech company in Gauteng is seeking a Senior Analyst to manage CRM-related data and analytics. You will write SQL queries for reporting, ensure data accuracy, and provide insights for stakeholders. A degree in Business Management and advanced Excel skills are required. This permanent position offers a competitive remuneration package...

A national standards organization in Pretoria seeks a skilled individual to develop and implement customer engagement strategies aimed at achieving organisational objectives. Candidates should have at least 10 years of experience in customer services, along with a Bachelor's Degree in a relevant field. The role involves operational management, financial...