Freight Services Adviser

Challenge yourself in this busy and varied role- An opportunity to be part of the International restart and make a difference to our team and customers- Full-time role based near Johannesburg International Airport

Our ability to stand the test of time has been no coincidence. We’ve come this far because we continue to evolve. It’s a challenge that never ends and drives every individual in our team to make tomorrow better than today for our customers.

Our offshore ports each have a personality of their own. When you’re part of the offshore Qantas family, you might be physically apart but you’re still a close part of our team.

The Freight Services Adviser is a broad multifunctional business operations role with specialist knowledge in air freight ground handling and commercial operations. The role is responsible for the day to day performance management of our Ground Handling Operations, ULD fleet and business support suppliers. The post holder will support the business with specialist operational counsel with regards to the planning of freight loads with particular emphasis on loads requiring special handling. They will be able to support their areas of responsibility with strong analytical skills, the ability to interpret trends and conduct root cause analysis. The post holder will also hold accountability for the correct and timely billing of customers and certification of invoices.

You’ll have:
- 5+ years of Air Freight industry knowledge gained via airline, freight forwarder or warehouse environment- Strong working knowledge of applicable IATA regulations specifically including ULDs, Dangerous Goods and Live Animals- Working knowledge of contemporary freight booking systems (Icargo, CargoSpot, Champ)- Demonstratable experience in the use of quality management methodologies- Ground handling or warehouse audit experience would be highly regarded- Current Dangerous Goods certificate would be highly regarded- Ability to work independently, be self-motivated and disciplined while completing tasks with a high degree of accuracy- Ability and desire to build constructive working partnerships with all levels of customer, supplier and internal organisation- Ability to operate as part of a small team working towards a common goal- Confidence to make decisions within set parameters and seek assistance/escalate as required- Willingness to undertake limited domestic and international travel as required- Strong written and spoken English- Rights to live and work in South Africa
- Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.- We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

The Qantas Group strongly believe that vaccination against COVID-19 is critical for the safety of our people, customers, ongoing operations and for aviation more broadly. It is the intention of the Qantas Group to require employees to be vaccinated against COVID-19 and this is being explored in all our international locations.

Freight, Logistics, Logistics Management