Operations Manager

2 weeks ago

Pietermaritzburg, South Africa Pro Select Consulting Full time

As the Operations Manager, you will be responsible for overseeing all aspects of the day-to-day operations, ensuring smooth and efficient functioning of the business. You will play a key role in managing resources, optimizing processes, and maintaining high standards of customer satisfaction.

**Duties Include**:

- Lead and motivate a team of operations staff, including supervisors, technicians, and administrative personnel.
- Provide guidance, training, and support to ensure high performance and adherence to company policies and procedures.
- Oversee the allocation of resources, including fleet, machinery, equipment, and personnel, to meet client demands and project requirements.
- Monitor inventory levels and coordinate procurement activities to ensure adequate stock levels and timely replenishment.
- Develop and implement preventive maintenance schedules to keep machinery in optimal condition and minimize breakdowns.
- Conduct regular inspections and quality checks to ensure compliance with safety regulations and industry standards.
- Build and maintain strong relationships with clients, addressing their concerns and ensuring their needs are met in a timely and satisfactory manner.
- Collaborate with the sales team to identify opportunities for upselling and expanding the service offerings.

**Qualifications**:

- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field (preferred).
- Proven experience in operations management.
- Strong leadership and team management skills, with the ability to inspire and motivate staff.
- Excellent organizational and problem-solving abilities, with a keen eye for detail.
- Solid understanding of maintenance practices, quality assurance processes, and safety regulations.
- Effective communication skills, both written and verbal, with the ability to interact professionally with clients, suppliers, and internal stakeholders.

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