Systems Administrator

The Focus Group Johannesburg, South Africa 10 September 2025 Mid 15000 - 25000 Full Time Cost to Company 3 years - 5 years Skills Infrastructure SQL AWS Microsoft Azure Industries Information Technology (IT) Job Description
**Reports To**: Senior Systems Administrator / IT Ops Manager
**Location**: Bedfordview (With possibility of hybrid)
**Company Overview**:
An established player in the South African long term insurance market with over 25 years of experience in non-traditional sectors. We sell and administer a full range of funeral insurance products in the trade union environment and have a very close working relationship with NEHAWU. We are focused on client centricity and solving needs for South Africans with innovation, unique & creative solutions, and products.
**Role Description**:
**Key Responsibilities**:

- Administer, monitor, and maintain all company network infrastructure (LAN, WAN, VPN, wireless, and firewalls).
- Install, configure, and maintain physical and virtual servers (Windows, Linux, etc.), ensuring optimal performance and availability.
- Manage and maintain telephony infrastructure and systems and the optimisation of thereof.
- Monitor systems for performance, reliability, and security, responding to alerts and resolving issues proactively.
- Manage and report on root cause analysis for faults with remedial action.
- Troubleshooting and monitoring network related performance focusing on the remote and on-site deployment.
- Setup monitoring software for performance on servers to do preventative maintenance.
- Assist support team on complex technical issues.
- Work together with the department manager to define policies and procedures relating to network performance and security.
- Secure server environments by creating documented polices with procedures, implementation, and the monitoring thereof.
- Ensure network protocols are documented refining security between network devices.
- Oversee patch management policy.
- Budget control and administration of software licensing.
- Maintain vendor and supplier relations.
- Stay abreast of emerging technologies and best practices to recommend improvements and ensure compliance with industry standards.

**Qualifications, Skills, and Experience**:

- Minimum of 3 years’ experience with infrastructure maintenance.
- Understanding of SQL backups
- Microsoft Azure experience
- Advantageous:

- BSC in Computer Science or a related field
- Microsoft certifications
- Security certifications
- Expertise or experience with ManageEngine range of products.
- Proven expertise in network administration (TCP/IP, DNS, DHCP, VLANs, firewalls, wireless).
- Strong knowledge of server technologies (Windows Server, Linux/Unix, Active Directory, virtualisation platforms such as VMware or Hyper-V).
- Certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator, Cisco CCNA, or similar.
- Familiarity with monitoring and management tools (e.g., Nagios, SolarWinds, Zabbix).
- Experience in cloud infrastructure (AWS, Azure, Google Cloud).
- Knowledge of scripting languages (PowerShell, Bash, Python) for automation.
- Strong skills for daily operational challenges.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work independently and as part of a team, including participation in an on-call rotation if required.

**Success Criteria**:

- All company systems remain available, and work optimally.
- All networks are operational and work optimally.
- Network and system protocols and team processes are documented and maintained.

**Remuneration & Benefits**:

- Performance-based annual bonus.
- Subsidised Life and Disability Cover.
- Funeral Cover