Systems Administrator

Responsible for the administration, co-ordination, configuration, installation and documentation of ADvTECH IT architectures and related services within the enterprise. This includes identification and resolution of high-level technical problems and malfunctions regarding hardware, software, network, servers and other related IT services to ensure a stable and well performing environment for the business processing systems.

**Education (Formal Qualification required)**

Degree / Diploma in IT

ITIL

MCSE

Drivers license

**Experience (Minimum Experience required - type and number of years)**
ICT industry experience of 3-5 years in the following roles (years indicated are a guide and not prescriptive)

LAN / WAN 2 Years

Systems Administration 1 Years

Problem Management 2 Years

**Output 1**:
**Administration Windows Server**
- Administration of Physical or Virtual Windows Server from provisioning, through operations to decommissioning according to Group standards
- Proactively perform regular maintenance and performance monitoring of Windows Server, which includes resource management, software updates and repairs when system errors occur
- Optimise processes and drive process improvement to increase performance and reduce costs
- Troubleshoot and facilitate any hardware repairs and/or upgrades in co-operation with support vendors

**Output 2**:
**Administration Active Directory**
- Administer the On-Premises Identity for Group Admin Staff (all contract types), Schools Students and Tertiary Students.
- Administer on-premises and cloud Windows Desktop computers within Active Directory in collaboration with Site ICT
- Perform regular Active Directory audits that includes stale user/computer object clean-ups and access rights management
- Monitor and Maintain standards for installations of Microsoft Windows Operating System technology including AD Forests, Azure AD, Domains, Trusts, DNS, Group Policy and Organizational Units.
- Create and update technical documentation of operating procedures as needed.

**Output 3**:
**LAN WAN Infrastructure**
- Troubleshoot and monitor campus networking equipment, which includes firewalls, switches, Wi-Fi, and broadband equipment and escalate to partners/providers
- Administer and troubleshoot URL/Application block/allow configuration on campus firewalls as required by business while maintaining a secure environment
- Monitor and maintain standards at campus level server rooms and cabling cabinets

**Output 4**:
**Administration of IT Systems, System Center Orchestrator**
- Utilize Orchestrator to improve efficiency and reduce operational costs to support cross-departmental objectives.
- Utilize Orchestrator to provide extensible integration for custom in-house solutions, using the Orchestrator Integration Toolkit.

System Center Configuration Manager
- Utilize SCCM for Windows and package deployment
- Maintain Windows Endpoint Updates via SCCM

System Center Operations Manager
- Ensure all servers report into SCOM
- Monitor and maintain alerts for any services monitored by SCOM

**Output 5**:
**Administration of Office 365 Identity**
- Administer the Office 365 - Identity for Group Admin Staff (all contract types), Schools Students and Tertiary Students.
- Perform regular Azure AD audits that includes stale user/computer object clean-ups and access rights management
- Create and update technical documentation of operating procedures as needed.
- Assist Team leader with Problem Management

Output 6:
Office 365 Team

Administration of Office 365 Messaging

**Output 5**:

- Administer Office 365 - Messaging (including hybrid configuration) for Group Admin Staff (all contract types), Schools Students and Tertiary Students.
- Monitor and Maintain standards and installations of Microsoft Messaging Solutions which includes Microsoft Exchange Server
- Create and update technical documentation of operating procedures as needed.
- Assist Team leader with Problem Management

**Output 7**:
**Office 365 Team**
Administration of Non-Microsoft SaaS (Software as a Service) Applications - Administer Non-Microsoft SaaS (Software as a Service) Applications (Mimecast) which includes, but are not limited to Audit logs, Message Tracking & Troubleshooting, Managed Senders as well as Held Queue processing
- Escalation point for TheMarshal Support Staff
- Create and update technical documentation of operating procedures as needed.
- Assist Team leader with Problem Management

**Output 8**:
**Office 365 Team**
Administration of Office 365 Security

Defender for Endpoint
- Administer lifecycle which includes identifying, on/offboarding, service health and removal of endpoints
- Respond to security incidents as required by the Security/SOC Team

Defender for Office
- Cloud app security incidents on instruction of the Security/SOC Team

**Output 9**:
**Office 365 Team**
Administration of Office 365 Document Management and Storage Systems

SharePoint-Online and One Drive
- Ensuring the operational hea