Systems Administrator

3 days ago

Pretoria, South Africa Financial Intelligence Centre (FIC) Full time

**KEY PERFORMANCE AREAS**:

- Include management and leadership responsibilities for work team leaders
- Assist in the design, build and deployment of Microsoft cloud security solutions.
- Research and recommend, enhancements to the security posture of the operational environment, based on leading industry practices.
- Provide second
- and third-line technical support to IT staff and service desk.
- Monitor service availability and troubleshoot system issues to support the ICT hosting environment and general operations within the FIC
- Support and maintain the Business continuity and recovery environments
- Create clear and concise documentation to formalise work stream processes.
- Comply with all relevant policies, procedures, standards, and guidelines
- Contribute and complete IT Operational projects as needed
- Document issues & track progress in ticketing system
- Maintain system performance by performing system monitoring and analysis, and performance tuning
- Daily service availability monitoring for availability and performance monitoring

**EDUCATION, SKILLS AND EXPERIENCE**:

- ICT relevant qualification (NQF Level 5_ or equivalent qualification
- Minimum 3 years’ experience in IT systems and/or infrastructure, supporting enterprisescale security solutions.
- Min 2 years’ experience in supporting Microsoft 365 and related services.
- Any two of the following Microsoft Certified Certifications or related certifications (Microsoft Associate Level) are required:

- Microsoft 365 Certified: Security Administrator
- Microsoft Certified: Identity and Access Administrator
- Microsoft Certified: Enterprise Administrator
- Microsoft Certified: Security, Compliance, and Identity Fundamentals
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- ITIL Foundation- Excellent understanding of Intune and all security blades, including Defender, Threat Protection and latest Microsoft E5 Security Product set

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