Jnr System Administrator

1 week ago

Pretoria, South Africa Finbond Mutual Bank Full time

Main purpose of this job
To ensure uptime of all domain level services rendered to the organisation as a whole.
To ensure the availability of in-house hosted critical systems.
To ensure Business continuity, by effectively configuring and maintaining disaster recovery services.
General support activities as requested by staff on Manage engine.

**Responsibilities**:

- 1st line support for users at Finbond HQ.
- Maintaining a fully functional network environment at Finbond head office.
- Windows server management, administration and maintenance including Hyper-v.
- Windows Server Domain and Active Directory Administration and maintenance.
- Escalate severity 1 network faults to relevant vendor.
- Determine network and system requirements.
- Maintain integrity of server environment.
- Maintain network servers such as file servers, domain controllers and Proxy server /devices.
- Monitor patch rollout and installation via Miradore,
- Setup and testing of Disaster Recovery for the Finbond HQ server environment.
- Maintain a full and effective backup set of all Hyper-v guests.
- Do monthly file level test restores of Hyper-v guests.
- Manage biometric access to the head office building.
- Generate monthly biometric access reports for data centre.
- Monitor Sophos Intercept X distribution status and infections.
- Update and create backups on Sage People when requested by HR.
- Disable monthy terminated user accounts on domains.
- Ensure national CRBS server availability.
- Create and disable Pulse user accounts as nessesary.
- Monitor generator fuel level and conduct montly health test.
- Manage utilisation of Office 365 pro+ licenses.
- Manage and user support on Office 365 Pro+ with Microsoft Exchange.
- Create procedural documentation on frequent tasks.
- Tend to Manage engine calls in line with business SLA requirements.
- Install and configure server or network hardware as required at both the primary and secondary data centers.

Key Performance indicators

Network and servers
- HQ Lan, and Server uptime
- Maintaining active directory organisational unit structure

System Monitoring
- Data replication to DR site
- Security patch installations on servers (manual installations outside of business hours)
- System patch status monitoring on Miradore
- Severity 1 fault escalation to vendors and follow-up
- Dialy virtual guest backups and montly test restores

Support
- HQ Support (360 review from department heads)
- Manage engine (call closure rate)

Over Achievement
- Afterhour availability when required, Assisting fellow team members with tasks outside of the scope of duties assigned to the Jnr System Administrator (May not impack ME Call closure rate of primary duties)
- Identify and investigate possible enhancements within the IT environoment.

**Qualifications**:

- A+
- N+
- Security +

**Experience**:5 Years experience

**Knowledge and Skills**:

- Microsoft MCSE 2012 / 2016
- Microsoft Active Directory administration
- Veeam Backup
- Sophos Central Administration
- Sophos XG firewall Administration, Faultfinding, Monitoring, Policy buiding and testing

**Additional Requirements**:

- Reside in Pretoria.
- Have a valid drivers license.
- Have a reliable mode of transport.
- Be willing to support critical systems, infrastructure and users after hours.
- Install patches after hours during maintenance schedules.
- Be capable of working unsupervised.
- Be able to work in a high paced environment.
- Pay attention to detail

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