Customer Relationship Manager

1 week ago

Camps Bay, South Africa Camps Bay Guy Full time

**Real Estate Lead Generation Specialist/Cold-Caller**
**Location**: Hybrid and in-office in Camps Bay
**Position Type**: Full-Time (25 hours per week)
**Compensation**: R6,000 per month (Fixed Salary)

**About Us**:
Join a high-performing real estate team led by Joshua Parsons, _The Camps Bay Guy_, a top-ranked luxury property agent along the Atlantic Seaboard. We are looking for a motivated and results-driven cold caller to help generate leads and secure listings.

**Role Overview**:
**Responsibilities**:

- Make outbound cold calls to homeowners, landlords, and property investors to identify potential sellers.
- Follow a structured call script while maintaining a natural and engaging conversation.
- Gather information on property owners’ intentions, needs, and potential timelines for selling.
- Book appointments for Joshua Parsons with interested property owners.
- Keep detailed records of calls, responses, and follow-up actions in the CRM system.
- Maintain a positive and professional attitude while handling objections and rejections.
- Work 25 hours per week, 5 hours per day

**Requirements**:

- Previous experience in cold calling, telemarketing, sales, or real estate is preferred but not required.
- Strong communication and persuasion skills with a confident phone presence.
- Self-motivated, results-driven, and able to handle rejection professionally.
- Excellent English speaking skills; additional languages are a plus.
- Basic computer skills and familiarity with CRM software or willingness to learn.
- Applicants must have their own car and laptop, and be based in Cape Town (close enough to commute to our office in Camps Bay),

**What We Offer**:

- Fixed salary of R6,000 per month.
- Training and ongoing support to help you succeed in real estate lead generation.
- Opportunity to work with one of Cape Town’s leading real estate agents.
- Potential for career growth within the real estate industry.

**How to Apply**:
Pay: R6 000,00 per month

Application Question(s):

- Imagine you are calling a homeowner who is hesitant about selling their property. They say, 'I’m not interested right now.' How would you respond to keep the conversation going and explore their future intentions?
- Have you had experience in cold calling, sales, or a similar role? If so, what was your biggest success in that role?
- What motivates you to do well in a role like this, where rejection is common?
- How would you handle a situation where a potential seller is skeptical about working with an agent?
- Are you comfortable using CRM software or other tools to track leads and follow-ups? If not, are you open to learning?”
- This role requires 25 hours per week of calling. Are you available to commit to this schedule consistently?

**Education**:

- High School (matric) (required)

**Experience**:

- Cold Calling: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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