Car & Household Insurance Call Centre Sales Agent

1 week ago

Bellville, South Africa askOsca (pty) LTD Full time

What will you do?
- Selling Insurance (car and household) telephonicallyAchievement of sales targets and objectivesAdherence to Quality and Compliance processes to minimize business riskManage your quality & compliance against benchmarks to minimize business risk, with the client in mindMaintain optimal operational efficiencies based on productivity measuresAdapt and change to fit in with changing business operational requirementsResolve complaints and objectionsBuild and maintain good client relationshipsManaging information regarding new products, rate changes, rulings, training updates etc.Keep abreast of developments and trends in the Industry - self learningEnsure commitment to the FAIS Fit & Proper qualification requirements

What will make you successful in this role?

Qualification & experience
- Grade 12 qualificationAt least 1 years’ experience within a Sales Outbound Call Centre, or at least 2 years’ face to face sales experience (with targets attached to the sales)Financial services experience (advantageous)RE Exam Advantageous30 FAIS Credits - Advantageous (Short-term Insurance) Knowledge and skillsGood understanding of Financial Services Industry related legislation and regulationUnderstanding of sales processes and servicing industryOutbound Sales experience is requiredFluency in English and one other South African official languageA clear criminal and credit recordCommitment to the FAIS Act and meeting Fit & Proper qualification requirementsWillingness to work overtime. Personal qualitiesSelling skillsComputer literacyCommunicationPlanning and organisingBuilding and maintaining relationshipsTreating Customers FairlyInitiativeResults Driven/Achievement orientatedContinuous learningTenacity

Please reachout with your CV, Basic plus commission, Medical Aid and Pension is offered.

Monday - Friday 8:15 - 16:15

Wednesdays: 11am - 7pm

No weekends, No shift work

**Salary**: R12,000.00 - R12,600.00 per month

Ability to commute/relocate:

- Bellville, Western Cape: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- High School (matric) (preferred)

**Experience**:

- Outbound Sales: 3 years (required)

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