Kitchen Assistant

4 days ago

Cape Town, South Africa MORE Family Collection Full time

The Kitchen assistant is to follow procedures for service, sales, expenses, and profit goals as directed and as outlined in the beverage department’s operating plans and budgets, whilst promoting the company goals of guest service and satisfaction, teamwork, reporting requirements and financial performance.

**KEY FOCUS AREAS**
- Be aware of all menu changes and dietary requirements.
- Serving Food and Beverages to guests
- Upsell and recommend beverages to guests.
- Obey the liquor regulations.
- Basic cooking Knowledge
- Perform beverage preparation or service tasks including presentation and sales of beverages.
- Prepare food to the highest standard in line with the property food directive.
- Clean all dishes and equipment as directed, providing a steady supply for food preparation.
- Follow the stock control procedures for F&B as directed.

**REQUIREMENTS, QUALIFICATIONS & SKILLS**
- Knowledge of the highest level of F&B customer service in a luxury environment.
- Knowledge of all beverages, food, and cooking methods according to menus.
- Good knowledge and understanding of stock rotation and control.
- Knowledge of hygiene and all cleaning products used.
- Knowledge of the operation of equipment and appliances.
- Knowledge of all MORE properties and all activities offered.
- Knowledge of all departments/operations of your property.

**MAXIMIZING YOUR IMPACT AS A MEMBER OF THE MORE FAMILY COLLECTION**
- Excellent attention to detail.
- Guest focus philosophy, living the MORE brand and driving the MORE experience.
- Excellent communication skills (written and verbal), practicing honest communication.
- Team player with positive attitude, enthusiasm, and emotional control.
- Excellent time management and self-discipline, interpersonal & solution seeking skills.
- Proactive, use initiative and creative flair when required.
- Committed and loyal, adaptable, and flexible.
- Must work accurately under pressure.
- People skills - tolerance, patience, and care, ability to receive constructive feedback openly.

**We create opportunities and experiences for people to enrich their lives.**

**Our values guide our behaviours and how we act, and they help us find the right partnerships for growth**:
Be **AWARE** (the “thoughtful” value)

Eyes and ears open

Arrive ready

Be human

Respond **GENEROUSLY** (the “more” value)Always respond

Give more, do more

Have a mindset of abundance

Strength in **DIVERSITY** (the “family” value)Act in harmony

Work together

Act inclusively

Make it **BETTER** (the “continuous improvement” value)

Positively influence

Keep learning

Own it

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