Premium Management Administrator
23 hours ago
-Introduction
Metropolitan is one of the oldest financial services brands in South Africa. With a 116 year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.
Role Purpose
Requirements
- Matric with mathematics and or accounting
- 2 years reconciliation experience within an insurance or financial services environment
- Working knowledge of payroll deduction and electronic files
Duties & Responsibilities
- Administration of deductions received from payrolls within the required turnaround times
- Convert and process payment files received from payrolls
- Update stop order details on the various systems
- Liaise with payrolls regarding outstanding payment and payment files
- Attend to update requests with regard to premium collection and ensure that the correct premiums are requested from clients’ salaries.
- Follow up on queries related to over-committed policy holders
- Attend to refunds for premiums that cannot be applied
- Ensure that amounts applied to the suspense account are cleared within the required turnaround times
- Contact payrolls with regard to discrepancies on payments
- Ensure that payments received are applied and by the target dates
- Provide motivations with regard to unbalanced and problem payments
- Note and report decline in premium income relating to agency payments
- Ensure that internal and payroll requirements are complied with
- Provide monthly productivity reports to team-leader
- Perform ad-hoc administrative tasks
Competencies
- Business Acumen
- Client/Stakeholder Commitment
- Drive for Results
- Leads Change and Innovation
- Collaboration
- Impact and Influence
- Self-Awareness and Insight
- Diversity and Inclusiveness
Policy
We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.
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