Sales and Project Management Administrative Support
4 days ago
**ABOUT REP DATA** **WHAT YOU WILL DO** The Sales and Project Management Administrative Support Specialist (known in our company as Client Service Associate, or CSA) supports internal team members to accomplish the mission of the company. The CSA will enable the Sales and Client Experience teams to surpass client expectations by providing valuable support. The CSA is an organized, detail-oriented individual with the ability to successfully support multiple project tasks in a fast-paced, rapidly changing environment. The CSA is on the Client Services team, currently 7 strong and across 3 countries. In this role, you will: - Use multiple software platforms to accept and process support requests - Assist Project Consultants with project setup, link testing, daily status reports, fielding recommendations, send supplier updates, DIY sample management, and reconciliation - Enter bids from the Sales team into Salesforce with all necessary information - Liaise with suppliers to gather information for quotes and support projects in field - Use proprietary tools to accurately estimate pricing and feasibility - Provide prompt, proactive, and consultative task management **REQUIREMENTS** - Bachelor's degree and/or equivalent experience required - Proficiency in Microsoft Excel required, advanced proficiency preferred - Strong communication skills in English language required, both written and verbal - Experience in quantitative market research, or project management preferred - Knowledge of DIY sampling platforms is a plus - Must be located in commuting distance to our South Africa office in Cape Town - Fibre connection with minimum of 20 Mbps speed required. Company will provide a CPU for your router and fiber box - Attributes: - Technical aptitude and comfort learning new software programs - Positive attitude and focus on building trusting relationships - Takes pride in their work, is organized and detail-oriented - Always strives to deliver results by being solution-oriented and a team player - Is flexible and embraces change to help make the business successful **WHAT WE OFFER** - Competitive base salary, plus opportunity for quarterly bonus program based on company and individual performance - Employer-provided health stipend - Paid time off and paid holidays - Company-provided computer **THE HIRING PROCESS** We are excited to get to know you Here is a sneak peak at the hiring process for this role. - Screen with Human Resources - Assessments: Internet speed check, excel assessment, written skills assessment (
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