Receptionist

2 weeks ago

Port Elizabeth, South Africa Discovery Ltd. Full time

**Business Unit**:Discovery Central Services**Function**:Reception & Switchboard**Date**:15 Oct 2024**Job Details**

**Job Profile Title**

(Aligned to the Group Guidelines for the Creation of Job Titles)

**Receptionist - Port Elizabeth**

**Discovery Job Level**

Staff

**Job Family**

Corporate Services

**About Discovery**
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

**Job Purpose**

**Key Outputs may include but are not limited to**:
**(Please note that only the first 8 Key Outputs will be entered into SmartPeople)**

**OUTPUTS**
- Passion for service excellence and people
- Adhere to the frontline grooming and service requirements of Discovery as stipulated in the employee SOP
- Assist and direct walk-in guests to relevant areas at 1 Discovery Place
- Contact hosts for guests needing to go to access controlled areas
- Sign guests in who will be passing through access control
- Provider support and direction for meeting room queries
- Log calls for all relevant issues at reception (cleaning, maintenance IT etc.)
- Ensure professional and friendly relations with peers
- Share all relevant information for the frontline with peers nationally
- Ensure punctuality with regards to shifts
- Assist with ad hoc business requirements as and when necessary

**Person Details**

**Work Experience**

**Required**

2 years face-to-face client services

**Preferred (would be advantageous)**

3 years face-to-face client services

**Education / Qualifications / Accreditations with Professional Body**

**Required**

Matric

**Preferred (would be advantageous)**

Customer Service Certification

**Technical Skills or Knowledge**

**Proficiency Level**

**Required**

Microsoft Office (Word, Outlook, Excel, Powerpoint)

Intermediate

**Preferred (would be advantageous)**

Microsoft Office (Word, Outlook, Excel, Powerpoint)

Advanced

**Personal Attributes or Competency Profile**

**The Discovery Person**
- Values Driven
- Optimistic
- Learns on the Fly
- Resilient
- Instils Trust
- People Savvy
- Drives Results
- Problem Solver
- EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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