Key Accounts Associate

1 day ago

Cape Town, South Africa Job Crystal Full time

Area: South Africa Western Cape Stellenbosch

WC A high-end skincare and lifestyle brand that caters to consumers’ needs for non-toxic and luxury based products is looking for a Key Accounts Associate and Trade Coordinator to play a pivotal role in the company's sales ecosystem. This multifaceted position involves managing key client relationships, driving sales efforts, and coordinating trade activities within designated territories. This role presents an exciting opportunity for an enthusiastic individual to kickstart their career in Key Account Management while making substantial contributions to our sales strategy and revenue generation Location: Stellenbosch, Western Cape

DUTIES & RESPONSIBILITIES: Key Accounts Associate:

- Cultivate and nurture strong relationships with assigned client portfolio
- Provide essential support to Key Account Managers, aiding in issue resolution and information dissemination
- Execute administrative tasks to facilitate efficient operations for Key Accounts
- Collaborate closely with cross-functional teams to optimize sales strategies and support
- Key Account Management initiatives
- Direct Sales:

- Engage with existing customers and prospects to promote the company's products Utilise database resources to identify potential leads and opportunities
- Conduct persuasive sales presentations via phone and screen sharing
- Independently manage trade interactions across various channels including salons/spas, boutique hotels, juice bars, wine estate stores, markets, and online platforms
- Lead Generation:

- Proactively generate and assess leads through cold calling and order processing
- Take ownership of order management, ensuring accuracy and adherence to company policies
- Follow up on payments and provide necessary support to the orders department
- Sales Administration & Reporting:

- Act as a liaison between departments to gather essential information for sales documentation
- Coordinate monthly reports and ensure timely distribution to stakeholders
- Assist the National Commercial Manager and Trade Marketing Manager in generating required reports Facilitate the listing of new products with retailers, both locally and internationally
- Manage and oversee trade samples and sachets.
- Point of Sale Stock Control:

- Collaborate with the Trade Marketing Manager to fulfil requirements for sales representatives and promoters
- Ensure timely availability of relevant point-of-sale materials for various accounts
- Communicate effectively with the supply chain team to coordinate field sales representatives' needs
- Ensure adherence to launch timelines and coordinate closely with the orders department REQUIREMENTS:

- Previous experience in field sales management, preferably in the beauty or consumer goods sector
- Strong organisational skills and ability to manage time effectively
- Proficiency in Microsoft Excel Excellent communication and negotiation abilities
- Demonstrated proficiency in sales administration and reporting
- Willingness to travel and work flexible hours, including weekends, as necessary BENEFITS:

- The opportunity to play a key role in the growth and management of one of South Africa’s most exciting small enterprises
- Opportunity to grow in the company and gain cross-functional experience
- Working with a small SME that allows for creative thinking and innovative leadership

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